Employee Engagement Surveys
Employee engagement is a fundamental concept that describes the relationship between an organization and its employees. It is an emotional commitment employees hold that encourages them to go above and beyond fulfilling their job descriptions. There is a strong correlation between a highly engaged workforce and the long-term success of an organization. For leadership, that means that measuring and improving employee engagement is a critical strategy. At CCI Consulting, our cutting-edge employee engagement surveys provide actionable insights and drive meaningful change.
The Professional Impact of Engagement: A Data-Driven Connection
Research consistently highlights the link between employee engagement and increased job satisfaction — which in turn leads to higher performance and reduced turnover rates. Highly engaged workforces correlate with:
60%
increase in
quality
50%
shareholder return
18%
greater
productivity
18% - 34%
satisfaction ratings
These metrics directly impact your organization’s profitability and long-term success.
How to Measure Employee Engagement: Elevating Your Approach
Understanding and accurately evaluating employee engagement is difficult. Measuring something as intangible as engagement is best done with well-constructed, thorough surveys. CCI Consulting stands out with the proven methodology we have developed and honed through our extensive experience. Our approach goes above and beyond data collection. Our surveys are crafted to extract actionable, usable insights from staff. We offer customization and versatility, tailoring the survey to your organization’s unique needs.
CCI Consulting’s E3 Engagement Survey™
At the heart of our employee engagement solutions is the E3 Engagement Survey™. This proprietary survey, grounded in our extensive foundation of research and analysis, incorporates insights from renowned leaders in the field. We use this survey and its results to empower organizations with insights into the employee experience and craft actionable recommendations to guide the company to capitalize on its strengths and address challenges effectively.
How to Improve Employee Engagement
Improved employee engagement programs require strategies that are personalized to your organization. However, there are some steps organizations can take to begin working toward an increasingly engaged workforce, including:
- Effective communication
- Employee recognition
- Professional development opportunities
- Flexible work arrangements
- Well-being initiatives
- Inclusive decision-making
These are all well-known engagement boosters that most organizations will try to employ from the start. However, it’s important to recognize that these strategies are often applied across the board. They are simply the standard, and for organizations seeking to go above and beyond, they may yield suboptimal results. This belies the importance of a customized approach, where the strategies your organization employs are not only informed by universal standards but support the unique context of your organization and the expectations of your workforce.
Turning Insights into Growth: CCI’s Holistic Approach
While employee engagement surveys are a crucial starting point, CCI Consulting doesn’t stop there. We are not just an employee survey company; we are a partner committed to the organization’s strategic growth. Our surveys and experienced coaches provide the key to understanding how to unlock your organization’s full potential.
Real-world Solutions for Sustainable Growth
CCI Consulting’s commitment to your organization doesn’t end with surveys. We provide end-to-end solutions, from attracting and retaining top talent to optimizing human resources. Let us help you not only measure employee engagement but also drive your organization to unprecedented heights. Connect with CCI Consulting today and unleash your organization’s true potential. Your journey to enhanced employee engagement and sustainable growth begins here.
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Case Studies
Challenge
A large regional energy company had acquired several new businesses over the past several years. Integration of these acquisitions was proving difficult due to legacy of significant cultural differences within and across the businesses. Client was looking for feedback that would help them better understand the experiences and perspectives of employees across the geography and function. This feedback would be used to help address issues and enhance the effectiveness of business integration.
Solution
CCI conducted an employee engagement survey that collected individually anonymous feedback from a population of 1,200 employees across four businesses. The engagement survey was administered online and also featured a pen and paper option to accommodate certain employee groups. The client was provided with data analytics and access to an online data reporting tool that allowed them to drill into data across a variety of demographic factors.
Results
Using the survey data analytics tool, the client was able to gain insight into the different perspectives and experiences based on tenure, location, function, etc. These insights were used by leaders at all levels of the organization to formulate actions designed to leverage best practices and address the areas of most significant concern. As a result of the survey and the action planning that followed, the client was able to make significant strides in more fully and effectively integrating the previously disparate businesses.
Challenge
A large regional energy company had acquired several new businesses over the past several years. Integration of these acquisitions was proving difficult due to legacy of significant cultural differences within and across the businesses. Client was looking for feedback that would help them better understand the experiences and perspectives of employees across the geography and function. This feedback would be used to help address issues and enhance the effectiveness of business integration.
Solution
CCI conducted an employee engagement survey that collected individually anonymous feedback from a population of 1,200 employees across four businesses. The engagement survey was administered online and also featured a pen and paper option to accommodate certain employee groups. The client was provided with data analytics and access to an online data reporting tool that allowed them to drill into data across a variety of demographic factors.
Results
Using the survey data analytics tool, the client was able to gain insight into the different perspectives and experiences based on tenure, location, function, etc. These insights were used by leaders at all levels of the organization to formulate actions designed to leverage best practices and address the areas of most significant concern. As a result of the survey and the action planning that followed, the client was able to make significant strides in more fully and effectively integrating the previously disparate businesses.
Challenge
The US operation of a large global manufacturer was striving to position itself as a great place to work. In support of this effort, they wanted to better understand the employee experience and gain employee feedback; but each business was collecting different data in different ways making it difficult to analyze themes and opportunities for improvement. The client had a positive previous experience with CCI’s engagement survey at the US headquarters and decided to cascade this survey across the operation.
Solution
Using a common survey framework, CCI surveyed over 10,000 employees across 11 business units in 23 locations. The survey solicited both quantitative feedback and open-ended responses. CCI’s data analytics process produced reporting that helped the client understand the employee experience and create action plans based on the needs and opportunities at each business unit, location and functional basis.
Results
The VP of HR and business unit leaders used the survey results to identify and address common themes and opportunities as well as those issues important to specific populations. The ability to benchmark results internally led to significant sharing of best practices and ideas across business units and locations. Based on the success of the US Survey, one of the largest business units retained CCI to conduct a similar survey for their global operation in 12 different languages across 17 countries.
“We appreciate the comprehensive and disciplined approach that CCI takes in their work. They care about their clients, and it shows. They really listened and took the time to understand what we truly needed. The process, approach, communications, and concierge service provided differentiates CCI!” – Chief Human Resources Officer, Private Higher Education Institution
“We partnered with CCI during a crucial gap in our HR team, and the experience exceeded our expectations. Their representative seamlessly integrated into our culture, displaying the utmost professionalism, and understanding of our mission as a nonprofit. They not only maintained our HR operations but also elevated our practices, leaving us stronger and more confident in managing our workforce. Their expertise and dedication were invaluable, and we wholeheartedly recommend their services to any organization looking to enhance their HR capabilities.”
– President & CEO, Global Nonprofit Organization
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