Who We Are

Sharon Imperiale

As the Chief Executive Officer (CEO) and Owner of CCI, Sharon brings an extensive background of operations management, account management, public relations, advertising, and human resources consulting to the organization. She is responsible for the company’s strategic direction as well as setting the service delivery standards for our practices. She also leads a senior executive networking group.

Sharon has over 30 years of experience in operations and human resources leadership. She has led the dramatic growth and expansion of CCI Consulting (Career Concepts, Inc.) for the last 15 years by introducing new products and services to supplement CCI’s core services of career transition and executive search. Today CCI offers a full array of talent acquisition, talent development, career management, and human resource and compliance consulting services. CCI is a certified woman-owned business through the WBENC and is routinely recognized as one of Philadelphia’s largest management consulting firms and one of the largest woman-owned businesses in Greater Philadelphia.

As an equity owner of one of the world’s largest Talent Management Organizations, Career Partners International, CCI has global scope and international resources in over 70 countries. Sharon has served on the Board of Directors for Career Partners International for the last 6 years and is currently the Chairman of the Board.

Prior to joining the company, Sharon was the Head of Aetna/US HealthCare’s National Service Center in New Jersey where she led a 600-member customer service team supporting the company’s managed healthcare, indemnity healthcare and key client membership. Before that, she managed over 1,100 employees in Prudential’s Fort Washington Customer Service Group. She also led the HR, training and organizational development efforts to support an 8,500-employee organization supporting the Prudential Healthcare Group. In the early 90s, as part of her fast-track management rotation program, she served as Senior Account Executive in charge of one of Prudential’s largest groups, the National Education Association (NEA), where she assumed full marketing, operations and systems responsibilities for the 350,000 members Prudential served. Other national accounts included Bell Atlantic and AARP.

Sharon graduated magna cum laude in just three years from Temple University, attended Temple’s MBA program and has a HR Management certification from Villanova University. Sharon supports several charities and participates in various fund raising events particularly for those related to children’s healthcare.

Brian Clapp

As President of CCI Consulting, Brian plays a critical role in all day-to-day and strategic aspects of operations, business development / account management, and sales/marketing for the firm. Working very closely with the CCI owner, practice leaders and senior leadership team, he ensures the impeccable delivery of world-class service & solutions to our clients.

Brian’s experience in organizational change is extensive, having consulted with hundreds of multi-national and national companies on project planning and communication strategies to orchestrate effective organizational change associated with restructurings, acquisitions and mergers. He also has broad experience in human capital consulting, working with organizations on the effective use of executive coaching, selection, leadership development initiatives, and talent management strategies for leaders, managers and individuals. Prior to joining CCI, Brian served as the Senior Vice President and Local Market Leader at Aon Consulting. He previously held the position of Executive Vice President, Product Management at Right Management.

Brian graduated with B.S. in Management Information Systems from Bowling Green State University and received an MBA in Economics from West Chester University of Pennsylvania.

Karen DeLise

Karen is an innovative talent development and human resources leader, with over 20 years of experience in a broad range of industries including Technology, Energy and Manufacturing. As Vice President of Consulting at CCI Consulting, Karen harnesses her extensive leadership development, assessment, and coaching background to equip senior leaders and their teams; accelerating their capabilities, enabling them to anticipate and intercept the demands in today’s complex business environment.

Known as an innovator who is passionate about developing people at all stages of their career, Karen possesses deep and varied expertise in leadership development, succession planning, change management, and employee engagement.  

In addition to her focus on leading the Executive and Leadership Coaching program at CCI; she also oversees the Career Transition Practice and is responsible for leading the day-to-day operations to ensure the delivery of world-class services & solutions to CCI’s Career Transition clients. Karen is committed to helping those in career transition find their passion, equip them for a successful search, and to find the next opportunity. She has served as an active volunteer & transition coach in a regional non-profit jobseeker’s support organization for the past decade.

Karen holds a Master of Science degree in Human Resource Development from Villanova University, which she pursued after relocating to Pennsylvania from Northern California.  She also holds a bachelor’s degree from New Mexico State University. In addition to his corporate experience, Karen is a long-time member of several professional Human Resources associations including the Philadelphia Society for People and Strategy; where she has served on programming and membership committees, as well as co-author and white paper editor for a PSPS sponsored initiative to identify emerging trends in Human Capital Management.

She maintains a number of professional certifications including SHRM-CP, HRCI-PHR, Prosci Change Management Practitioner.  In addition, she is certified to deliver Hogan Assessments, The Birkman Method Assessments and Korn Ferry Leadership Styles and Organizational Climate.

Melissa Dugan

Melissa is a seasoned human resource professional whose experience includes a wide array of human resources disciplines.  As Vice President, Consulting, Melissa seeks to fully understand the requirements of business leaders and bridge the gap between business needs and human capital in today’s ever-changing world.  Melissa’s breadth of HR experience coupled with her business knowledge provides a unique perspective for solving challenges.  She leads the HR Consulting practice’s strategy and day-to-day operations with the intent of delivering creative, yet effective HR solutions to CCI’s clients.

Prior to joining CCI, Melissa was a Senior HR leader in the insurance industry for 30 years, originally, as part of the business management team overseeing various operational functions and projects.   Most recently, as a leader on the Human Resources team, she directed all HR business partner consulting, strategy, and relationships for 1500 U.S. based employees across a multitude of business units.  Melissa’s responsibilities extended to the oversight of corporate-wide HR projects, specifically for mergers & acquisitions, restructuring activities, HR dashboard measurements, and legal compliance.  She has extensive experience in guiding talent management and performance management initiatives and directing employee relation issues at all levels in an organization.  This includes design, development, and facilitation of respect in the workplace programs.  Additionally, Melissa was responsible for Leadership and Management Development programs, including leadership assessment, coaching, team building, employee engagement and some support of DE&I initiatives.

Melissa’s forte is the ability and desire to ensure that solutions make an impact at a business level with an eye towards effective employee advocacy and engagement for every client.  She accurately assesses situations, associated risks, and forms quality relationships to aid in support of an organization’s overall goals and objectives.  Recognizing that communication is key, her intent is always to inform, instruct and implement for optimal results.

Melissa received her bachelor’s degree from the University of Rhode Island and her MBA from Western New England University. She is a volunteer mentor with Immerman Angels, in support of cancer fighters, survivors and caregivers.

Jeffrey B. Harvey

As Vice President, Executive Search, Jeff is a member of CCI’s senior leadership team, overseeing day-to-day operations of the executive search practice and assuring successful outcomes for all search engagements. He has an exceptional history of success working across industry and function, placing leaders around the country in managerial and leadership roles through to the C-suite.

Jeff partners with clients to identify and deliver on their most critical talent acquisition needs. Since 2005, Jeff has built a successful track record supporting a broad range of industries and functional areas. He has worked with clients of varied sizes and structures, including multibillion-dollar publicly traded companies, small entrepreneurial organizations, privately held companies, and family-owned businesses. It is the breadth of that experience that allows him to both appreciate and have insight into the unique circumstances and needs of each engagement.

Jeff’s diverse expertise and consultative approach have earned him the reputation of trusted advisor to CEOs, Presidents, Vice Presidents, heads of HR, and other leaders in helping them secure the talent they need. Jeff prides himself on adding value through process rigor, speed, and certainty of hire. He has a true business partner approach and is insightful to the different needs of each client situation.  CCI clients rely on his tenacity, dedication, and commitment to helping them achieve their strategic talent needs.

Prior to joining CCI Consulting, Jeff was affiliated with several top-ranked executive search firms aligned with the Technology, Manufacturing, and Industrial sectors. He effectively recruited across all functional areas as well as led and developed teams in delivering top results for clients.

In addition to his accomplished consulting experience, Jeff’s corporate experience includes roles as the Head of Talent Acquisition for venture-backed firms as well as Head of Executive Recruiting for a larger publicly traded software company.

Jeff served four years in the United States Marine Corps, achieving the rank of Captain, and served as the Executive Officer of an Artillery Battery while conducting several overseas deployments. Jeff earned a Bachelor of Arts in Political Science from The College of The Holy Cross in Worcester, MA. He is passionate about helping the communities he serves. He started and served as a board member for a charity focused on raising money and awareness for Duchenne Muscular Dystrophy.

Mark Saddic

As Vice President, Consulting, Mark oversees organizational consulting, leadership development, instructional design, and assessment projects for the firm. He brings over 25 years of corporate experience as a recognized leader in learning & development with specializations in adult learning strategies, organizational effectiveness, and marketing. Mark works with organizations to improve individual and team performance by creating organizational development and learning solutions that maintain a line of sight to broader business goals. In that same vein, he has worked with countless executive teams to align and coalesce around a shared vision and purpose. He is the author of CCI’s DEI Maturity Model, PEACE Model for critical conversations, and Organizational Change Model.

Prior to joining CCI, Mark held leadership roles with some of the area’s most respected organizations where he aimed to create true partnerships between the learning team and his business clients. He specialized in creating training curriculum from the ground up and aligning learning objectives to business strategy. His areas of expertise include leadership development, sales and client relationship management, performance consulting, change management, and optimizing performance. Additionally, Mark has developed a curriculum blueprint process that helps his clients articulate needs and design multi-tiered, competency-based courseware that targets all levels of their organization.

In addition to his success in the talent development field, Mark has extensive business experience in the branding and marketing arena where he helped his clients articulate their business strategies. He has been recognized for his ability to facilitate and build consensus through creative problem solving and team activities.

Mark holds a Master of Education in Organization Development from Temple University and is a member of the Association for Talent Development (ATD) and the Philadelphia Region Organization Development Network (PRODN).

Adrianna Gabriel-Miller

As Vice President of Executive Coaching, Adrianna works with organizations as a trusted partner to develop and implement strategic talent solutions that meet the evolving needs of leaders in today’s rapidly changing world. She approaches this work with a passion for people, a bias for action, and a drive towards continuous development.

At an organizational level, she supports the practice by guiding the design of coaching programs. She aims to maintain quality and consistency in delivery, while at the same time taking care to customize the approach. As a consultant, Adrianna guides leaders through complex change without sacrificing organizational performance. Known for her ability to design and deliver high quality learning events, Adrianna creates tailored solutions which integrate theory and practice. She also specializes in helping clients to create diverse, equitable, and inclusive cultures where the true value of diversity can be realized and leveraged and where all employees can feel a sense of belonging.

With coaching clients, Adrianna provides guidance and support, while motivating leaders towards tangible results. She takes a holistic approach to development by combining assessment data and skill acquisition with behavioral based methodologies to encourage lasting change. Known for her compassionate style, she creates a safe space where clients can embrace their authenticity, evaluate decisions, build confidence, and maximize their effectiveness. She helps clients to identify and amplify their strengths and address their areas of opportunity.

Prior to joining CCI, Adrianna worked in corporate arenas in supply chain and operations where she interfaced with new product introduction, supply planning, capacity analysis, and inventory control. To advance the people strategy, she guided leadership teams through change programs aimed at fostering highly engaged and inclusive environments across all levels of the organization.

Adrianna holds a Bachelor of Science in Industrial and Systems Engineering from Rutgers University. She is an APICS Certified Supply Chain Professional and completed her Master of Science in Organizational Dynamics at the University of Pennsylvania with concentrations in Organizational Consulting and Executive Coaching.

Patrick Beatty

As the Marketing Manager, Patrick implements and coordinates effective marketing strategies and campaigns to support CCI Consulting’s initiatives. Using a variety of marketing techniques, Patrick ensures that the company is effectively communicating messaging to attract prospective customers and retain existing ones by providing valued information to help strengthen CCI’s market presence. His key areas of expertise include copywriting, social media marketing, website content development, SEO management, and data analysis. Patrick also maintains corporate partnership relationships with collaborative partners in campaign and public relation efforts.

Prior to joining CCI Consulting, Patrick worked as a Marketing Associate for a premier insurance company, where he developed digital content, managed email marketing campaigns, analyzed marketing performances, and cordinated industry events. Through his experience in marketing, Patrick continues to evolve his expertise in effective marketing strategies, tactical planning, and project management. In addition to Patrick’s experience, he is also heavily involved in volunteer work with Relay for Life, The Travis Manion Foundation, Family Promise, and Cradles to Crayons.

Known for his enthusiasm and creativity, Patrick enjoys working collaboratively or individually to help enhance the growth and long-term success of the organization through systematic marketing efforts. He thoroughly enjoys developing digital content through the use of captivating graphic design and professional writing. The HR consulting industry and CCI allows him to combine his passion for helping people with his skills in marketing. Patrick excels on producing deliverable content and with the tools and support of CCI Consulting that makes for a prosperious marketing production.

Patrick has recently received his bachelor’s degree in Marketing from Temple University in 2022.

Jim Clontz

Anne Dunn

Alain Duroseau

As Vice President, Client Services, Alain builds and maintains business relationships with leading HR executives in the Greater Philadelphia region. He has deep expertise in HR services and strategies and helps clients implement human capital management solutions that drive business performance.

Prior to joining CCI Consulting, Alain worked for Insperity, a professional employer organization, where he provided human capital solutions and Fortune 500 HR tools to small and midsize business owners. A significant portion of his time was spent providing methods to C-suite executives so they could mitigate owner liability and risk. Additionally, Alain designed and launched successful proposals focused on retaining high potential talent and enhancing team effectiveness. He also created and delivered training and change management programs across functional areas.

Known for his dynamic professional style and creative approach to working with clients, Alain thrives on helping businesses provide the healthiest and most bountiful workplace environment. He strives to unlock an organization’s potential through analyzing data, identifying key performance indicators (KPIs), and, most importantly, listening to the needs of his clients.

Alain has a bachelor’s degree in History with a concentration in American History from Villanova University and a master’s degree in Public Administration from Villanova University. In 2020, Alain was featured in FunTimes Magazine as one of Philadelphia region’s Men Who Is Who.

Dan Haneman

As Vice President, Sales and Client Services, Dan leads CCI Consulting’s sales team, providing leadership for the development and implementation of sales initiatives that ensure our team continues to build the great client-focused organization and strong relationships that are key to CCI’s ongoing growth and success.

Dan personifies CCI’s mission and vision by providing extraordinary consultative support and “best-in-class” strategy and insight across multiple HR and Talent Development disciplines for clients across all industries. Dan joined CCI in 1994 as Director of Client Services, where he counseled hundreds of transitioned employees in the healthcare, insurance, financial services, pharmaceutical, service, and manufacturing industries. He also managed career centers, conducted various group workshops, and spoke at various industry functions. In 1998, Dan was promoted to Vice President, Client Services, where he was principally responsible for building and managing business relationships with clients throughout PA, DE, and NJ. He has enjoyed a strong reputation with his clients for delivering high quality programs and services that bring strategic alignment between their people strategies and business objectives.

Prior to CCI, Dan held successful HR leadership assignments as Director of Human Resources for both Bryn Mawr Hospital and Bryn Mawr Rehab. He is involved with many local SHRM groups and is widely recognized as one of the prominent business executives in the tri-state region.

Dan received a Bachelor of Science in Health, Policy and Administration from Penn State University.

Paul Marion

As Vice President, Client Services at CCI, Paul consults and strategizes with Senior Executives to help them solve their talent management challenges.  He is a trusted advisor to the business community and has always put an emphasis on integrity and doing right by his clients.

Paul offers almost 25 years of experience in Talent Management.  Prior to joining CCI, Paul spent 10 years as a Vice President at Lee Hecht Harrison where he provided Career Transition and Talent Development solutions to numerous mid-market and Fortune 500 companies.  Prior to his time at LHH, he spent 14 years in the staffing industry at two national staffing firms.  Paul prides himself on his ability to listen to a client’s business challenges and collaborate with the client and CCI’s internal team to create and implement a best-in-class solution.  Paul is also passionate about helping people who are going through career transition and is known as a connector in the Philadelphia HR community.

Paul has served as a Board Member for the Philadelphia Society of People & Strategy (PSPS).  He is currently the Co-Chair of the PSPS Transition Group and serves on the PSPS Membership Committee.  Paul also serves as a committee Co-Chair for the Delaware Valley HR person of the Year awards event.

Paul earned a bachelor’s degree in Business Administration with a concentration in Marketing from Temple University.

Susan McDonald

Susan is a Business Development Executive working with C-suite and Senior Executives at Fortune 1000, mid-size regional and high-growth private equity & venture capital firms to mitigate risks and optimize human capital contributions and ROI. Susan is fondly referred to as CCI’s “business athlete” with a unique & broad background which encompasses sales, operations, organizational development, retained executive search, career management coaching, branding & marketing, key account management as well as large scale project management.

Susan’s career launched with Prudential Insurance Company where she spent the first fourteen years with a myriad of roles managing the AARP national call center, training, claims, billing & eligibility as well as organizational development work in process redesign/re-engineering, incentive compensation pilot programs, performance management and leading large scale projects including a national reorganization.

After a hiatus and time spent raising her family, Susan re-entered the workforce and successfully launched “Castlerea Consulting LLC,” a woman-owned talent acquisition firm.  Susan’s operations management and organizational development perspective and experience differentiated her approach and search practice from her competition.  CCI engaged Susan and Castlerea Consulting LLC as a strategic partner firm and quickly moved to recruit Susan to join the CCI practice and assume a senior level role with the firm.

Susan received her Bachelor’s Degree in Marketing from LaSalle University. Susan currently serves as a Board member of The Greater Valley Forge HR Association and has been an active member for the last five years. Susan was an original Board member serving on the Greater Philadelphia Foundation for Women Entrepreneurs which was established in 2009 to help NAWBO (National Organization of Women Business Owners) of Greater Philadelphia Chapter provide educational, leadership and research opportunities for both emerging and established woman entrepreneurs. Susan is also on the Advisory Board for LaSalle University’s Center for Entrepreneurship. The La Salle Center for Entrepreneurship provides students, alumni and the community a forum for enhancing both their knowledge of entrepreneurship as well as opportunities to engage in entrepreneurial activities. Susan also currently serves on Saint Joseph’s University’s Managing Human Capital Program’s Advisory Board. The MHC Program aims to: solidify the emphasis on the individual as stakeholder; develop thoughtful managers who understand and value the human being; and provide a pathway for students with an interest in careers in HR or Talent Management.

Lauri Ann Plante, MSOD, SPHR, SHRM-SCP

As Vice President, Client Services, Lauri is responsible for listening to her clients talent management needs and recommending thoughtful strategies aligned to their business. Lauri acts as a confidential sounding board and resource to the most senior executive. As a “connector,” she is active in the business community and is able to draw upon her resources to support clients.

Prior to joining CCI Consulting, Lauri was AVP, Talent Management at Virtua, a major health system. Lauri provided coaching to leaders and rising stars and oversaw culture initiatives as part of Organizational Effectiveness. Lauri spent 17 years with Right Management, a global career management and talent strategy firm, where she was the recipient of many awards for her focus on client service. Prior to moving into client services with Right, Lauri served on the delivery side of the career management practice where she coached transition candidates and was responsible for hiring, training, and quality control of field consultants.

Lauri has served as Chairperson for the Delaware Valley HR Person of the Year Award. She was also past President of Tri State Human Resource Management Association where she remains active on the Board and the Succession Management Committee. Lauri also serves on the HR Committee of the Board for the YMCA of Burlington/Camden Counties. She also serves on the Advisory Board for Rutgers School of Business.

Lauri has a Master’s Degree in Organizational Development and Leadership from Philadelphia College of Osteopathic Medicine and a Bachelors of Arts Degree in Social Sciences from Thomas Edison State College. She has completed 125 hours of coach certification training through the Strategic Executive Coaching Alliance (ICF accredited). She has received her lifetime Senior Professional in Human Resources (SPHR) certification and the SHRM-SCP.

Douglas Allen

For 30 years Doug Allen has been a human resources leader in various industries in the tri-state region, working in virtually every aspect of the discipline.  In the companies for which he’s served as an HR executive, Doug has been instrumental in transforming the role of HR to a partner and facilitating the achievement of the organization’s mission and goals.  Strategic, judicious and thoughtful, Doug’s expertise and contributions span HR strategy, leadership development, workforce planning, labor negotiations, employee relations, executive and managerial coaching, organizational development, change management, culture transformations, and talent acquisition and management.

Doug has been a trusted advisor to all levels of an organization including the many Boards on which he serves.  He brings a strong focus on strategy and workforce development and alignment.  Doug has experience in both non-profit and for profit organizations.  Most recently, Doug served as SVP of HR of the multi-site, two-state Cooper Health System directing all HR operations, organizational development, employee health services as well as a revenue-generating employee assistance program.

Prior to his tenure with Cooper Health System, Doug was CHRO of Hahnemann University Hospital and Hahnemann Multispecialty Services, VP of HR for St. Christopher’s Hospital for Children and their Pediatric Associates, served as Director of HR for Health Care Plan of New Jersey, Inc. and as Management/Employee Specialist for the Hospital of The University of Pennsylvania.

Doug holds an M.S. in Counseling Psychology from Trenton State College and a B.S. in Education from Temple University, and is on the faculty of Villanova University’s Graduate School.

Bill Baker

With over 35 years of senior level know-how, Bill has worked with a wide range of business firms. He has performed in a succession of various management roles. He understands how successful organizations should function. Bill applies his experience and knowledge to give clients a competitive advantage.

Bill’s experience ranges from the General Electric Company, to Lockheed Martin Corporation, to the University of Phoenix, to CCI Consulting, Inc. He also has small business leadership skills. As a proven business professional Bill has served in project leadership, administration, finance, sales, marketing, strategic planning and general management positions. In addition, he is a corporate training workshop leader addressing numerous business topics. Further, Bill believes in community service and has over 30 years in leadership positions with a volunteer fire company, to include holding the posts of president and chair of the board of directors.

Bill also brings his years of college level adjunct teaching experience to coaching. He teaches both in a physical classroom and in an online learning environment.

Deena Benner

Deena has over 20 years of corporate and consulting experience.  She has served as an executive coach for one of the world’s most recognized leadership organizations where she was an integral part of a team that developed, designed and implemented a coaching practice serving hundreds of companies internationally.  For 12 years she was a Lead Facilitator and consultant with a leading learning and development company working with clients from around the globe, in a variety of industries including healthcare, financial services, enterprise application software, telecommunications, pharmaceuticals, government contracting, insurance and enterprise solutions for a leading high tech company.  In the earlier stages of her career, Deena served as Head of Talent for a technology start-up overseeing selection, hiring, onboarding and development of several hundred employees.  She has extensive experience in direct sales and a specialization in helping sales leadership and sales organizations exceed revenue goals. In addition, she is certified to deliver Hogan Assessments.

Deena is an active member of the International Coach Federation (ICF) Philadelphia Chapter.  She is on the Board of Corner-Stone Capital and a volunteer mentor for NFTE, an organization focused on teaching entrepreneurship and business skills to high school students.

Eric Bergstrom, PhD

Eric brings over 22 years of both operations and human resource private industry experience as well as 12 years of talent development and organizational effectiveness consulting to CCI. During his career in private industry, Eric assumed leadership roles in line operations, providing him with experiences, perspectives, and practices in developing, satisfying and retaining high performing employees while achieving organizational success and satisfying customers.

Over the years, Eric led a multi-plant training organization during multiple organization start-ups; managed workforce reduction processes and plant closings; coordinated outplacement activities and services during reductions; coached leaders through division transformation processes; and facilitated the reorganization of and creation of strategic direction for an HR function. Eric also developed succession planning processes and tools, delivered training and development programs, and provided coaching to managers, supervisors, team leaders, sales trainees, management trainees, and craft reserves.

As a senior consultant with CCI, Eric works very closely with the CCI practice leaders and senior leadership team to ensure CCI clients receive customized, world-class programs and service that address training and development needs that ultimately support competitive advantage for the organization.

Eric also served 5 years as a faculty member in Management Development Programs and Services in the Outreach organization at the Pennsylvania State University and has been on the adjunct faculty at various Penn State campuses, at Franklin & Marshall College, and at Shanghai Jiao Tong University, Shanghai, China.

Eric earned his B.S. in Personnel Relations / Management Systems, M.Ed. in Training & Development, and Ph.D. in Workforce Education & Development from Penn State University.

Philip K. Bieg, M.S., PCC

Overview and Strengths

Philip Bieg is an experienced consultant, coach, trainer, and researcher.  As a Senior Engagement & Assessment Consultant, his role is to weave together client needs with CCI’s dynamic solutions to help organizations elevate. His key areas of expertise include talent development through a strengths-focused, data-driven lens; executive assessment for individuals and teams; and performance improvement through key performance indicators.

Prior to joining CCI Consulting, Philip worked as an Account Manager and Consultant for Energage, the company best-known for Top Workplaces. While at Energage, he conducted surveys and analyzed data for hundreds of companies across the US.  Phillip’s ability to present survey data and in-depth recommended action steps to Executive and Human Resource Leaders has helped many of his clients reach the designation of being a Top Workplace.  After a restructuring, Philip led the Solution Engineer department to profitability and established internal training programs. In addition, he established Organizational Research and Development where he provided a variety of consulting and coaching services to law enforcement, non-profit, government, and corporations.

Philip graduated with a Master’s Degree in Organizational Development and Leadership from Saint Joseph’s University. His SJU capstone project examined feedback communication in the virtual/hybrid workplace, has been delivered in speeches to SHRM chapters, the CCHRA, and various companies. Phillip also earned his Professional Certified Coach designation from the International Coaching Federation as well as the Leadership Chester County program.  He earned his Bachelor’s Degree in Communications from West Chester University and minored in Peace and Conflict Studies.

Coaching Philosophy

Philip is well known for building rapport with his clients and constructing relationships where progress exists at the benefit of the client. From start to finish, the client and their journey is the main focus of his coaching perspective. Philip has successfully coached a range of clients from newly promoted managers and entrepreneurs to Police Chief’s, Borough Manager’s, CEO’s, elected officials, and more.  He’s experienced using emotional intelligence coaching frameworks to help develop leadership and communication skills in others.

Specializations

• Leadership Development
• Executive Coaching and Assessment
• Employee Engagement
• Emotional Intelligence

Katherine L. Bittner, Ph.D.

Kathy specializes in leveraging senior executives’ leadership potential and performance. Her specific area of expertise is talent development including executive coaching, development, and assessment. With all clients, Kathy brings a perspective grounded in objectivity, warmth, genuineness, active listening, and keen insight to provide feedback on how leaders can make a more positive impact.

Prior to joining CCI Consulting, she worked with CEB (formerly Gartner and Valtera) in the Selection and Assessment Group for over two years. She has been a partner in a series of boutique consulting firms specializing in selection, promotional, and developmental assessment and coaching assignments that helped organizations make better hiring decisions and assisted individuals in gaining self-insight through candid feedback.

Kathy holds a Ph.D. in Industrial/Organizational Psychology from The Pennsylvania State University, an MA in Industrial Psychology from Fairleigh Dickinson University, and graduated Cum Laude and Phi Beta Kappa with a BA in Psychology from Bucknell University. She is a member of the Society for Industrial and Organizational Psychology, the American Psychological Society, and the American Psychological Association and has presented numerous professional presentations. She has served as an adjunct faculty member at four universities in Pennsylvania, and served for four years on the Board of METRO, New York City’s regional SIOP group.

Ken Blackwell

Ken Blackwell, Senior Consultant and Executive Coach with CCI, brings over 25 years of consulting experience as a certified coach, trainer and facilitator. Ken helps his clients cut through the clutter to identify the critical keys to enhancing their effectiveness and improving their productivity. He works with a diverse mix of US and international companies across a wide range of industries. An expert in the 360 Degree Feedback process, Ken has coached hundreds of senior executives in bridging performance gaps so they can create long-term success for themselves and for their organizations.

Ken serves on several non-profit Boards, including: Mercer Street Friends, Friends Camp Association of Pennsylvania, and the Philadelphia Chapter of the National Speakers Association. He is the Chair of Beacon’s Princeton Executives group and sits on the Steering Committee of Learning & Development Professionals of Greater Philadelphia. He is an adjunct instructor at Drexel University and Rutgers University. He is an active member of the Philadelphia Society for People and Strategy (PSPS), the Association for Talent Development, and the Princeton Regional Chamber of Commerce.

Ken is a sought-after speaker and has presented at a variety of organizations including: American Society for Quality, Association for Talent Development, International Coach Federation, PSPS, Organizational Development Network, Society of Human Resource Management and many corporate conferences. He has appeared as a guest on Comcast Network’s Money Matters and ABC’s Good Morning America. He is the host of the Insight at Work podcast.

Charlie Carr

Charlie is an experienced executive coach and specializes in helping motivated business professionals maximize their potential for achieving top performance; bringing a substantial range of leadership skills gained over three decades of industry experience. During his career, Charlie has managed sales teams from ten to one hundred persons, as well as serving in sales roles himself. Highly experienced leading within matrix-structured organizations, Charlie appreciates how leaders must possess the capacity for exerting positional authority, leading individuals and teams through influence and persuasion, and demonstrate the ability to implement strategy and deliver results within complex and challenging business environments.

As a business consultant and professional coach, Charlie has been responsible for delivery of a broad range of leadership and training solutions to healthcare and technology clients in the areas of personal growth, leadership competencies, customer focused selling and business acumen. He develops and delivers leadership programs supporting middle and senior level management, coaches around 360 skills assessments, and supports the leadership development of senior level managers and high potential leadership bench candidates.

Charlie is a certified integral coach and active member of the International Coach Federation (ICF) of Philadelphia. He continues to further develop his coaching competencies and effectiveness through continuing education with ICF and leading coach training programs in the U.S.

Lisa Collins

Overview and Strengths

With more than 20 years of organizational development and leadership coaching experience, Lisa partners with her clients to accelerate their career and skill advancement. Clients from multiple industries have benefited from her expertise in coaching emotional intelligence, strategic thinking, and leveraging growth opportunities. Her efforts have delivered consistent advancement and professional acceleration of leaders as over 90% of the leaders that she has coached have been promoted.

Prior to joining CCI Consulting, Lisa designed and tailored Succession Management programs for several global organizations, coaching their high potential leaders to achieve higher positions and accelerating their careers. In addition, Lisa is expereinced at building healthy and and efficient workplace cultures. She works closely with leadership teams, guiding them to coach up their staff and thereby infusing the organization with productive behaviorial changes. Lisa has expereince successfully coaching a range of employees from diverse cultures and varied business sectors.

Lisa has a Master’s degree in Psychology with a concentration in Group Processes from West Chester University of Pennsylvania. She is a Master Certified Coach (MCC) and Mentor Coach with the International Coach Federation (ICF) and has extensive professional certifications in such areas as competency training, 360 instruments, and personality assessments.

Coaching Philosophy

The foundation of Lisa’s philosophy is rooted in taking both a collaborative and strengths-based approach with clients who strive for career advancement or wish to enhance their current role. She provides tailored coaching to meet the unique needs of each individual client, helping them develop the skills necessary to lead their teams effectively while creating a supportive environment that fosters growth and development. Her approach is competency-driven which empowers clients to take charge of their own development and growth.

Specializations

• High Potential Identification and Development
• Executive Coaching and Assessment
• Employee Engagement
• Success Planning

Pat Comfort

Pat is a Senior Consultant and Certified Senior CPI Career Transition Consultant who has been with CCI Consulting on two different occasions, from 2003 – 2005 and again since 2009. She brings to CCI Consulting an extensive 20 + year background in Human Resources Management, with a focus on Employee Relations and Training and additional counseling skills from an earlier 12 year career in Social Work.

Pat was a trainer and later HR manager for a mid-sized insurance company for 16 years, providing initial and advanced management training, including program development, revamping performance management programs, providing solid, legally defensible employee relations solutions, and guiding the company through the rigors and issues associated with a merger and extensive downsizing.

Since joining CCI Consulting, she has worked in the Career Transition Practice, provided full time temporary HR management services and two years ago added the Ombudsman office to her repertoire. Her skills and empathy have proven extremely effective in this latest endeavor.

Her strengths include effective written and oral communication, and the ability to assess a client’s needs and adapt her services to providing those needs. Pat has a BA in Sociology from Shippensburg University of PA and an MA in Industrial/Organizational Psychology from West Chester University of PA.

Rob Croner

Rob is a highly regarded human resources leader, with over 25 years of experience building and leading successful HR initiatives for various prominent organizations in the Philadelphia area.  As Senior Consulting Advisor at CCI Consulting, Rob harnesses his extensive executive-level experience and human resources background to help senior leaders and senior teams push their capabilities forward and adapt to the ever-changing dynamics of today’s complex business environment.

Known for his strategic insight, interpersonal skills, and cordiality, Rob develops a collaborative and productive relationship with executives that focuses on uncovering their personal strengths, passions, and purpose, as well as creating successful strategies to help them navigate the next steps in their professional journey.

Prior to joining CCI Consulting, Rob was Senior Vice President and Chief Human Resources Officer for the Children’s Hospital of Philadelphia (CHOP), where he was responsible for the oversight and direction of all human resources activities for the organization, including the hospital, research institute, and several physician practice plans. Under his leadership, CHOP’s HR team was recognized with HR Awards for Excellence in 2009 and 2010 from the Delaware Valley HR Department of the Year awards program. Additionally, Rob received the Lifetime Achievement Award in 2014 from this program.

Before his role at CHOP, Rob was Executive Vice President and Chief Human Resources Officer for Radian Group, Inc., a Fortune 1000 mortgage insurance firm headquartered in Philadelphia. A notable outcome of his efforts at Radian was an HR Department of the Year Award in 2007 for the HR team’s accomplishments in support of a proposed merger. Rob also served as Vice President of Human Resources at Independence Blue Cross and held senior-level HR positions for Fidelity Bank (Wachovia) and the Philadelphia Inquirer & Daily News.

Rob holds a master’s degree in Human Resource management from Widener University and a bachelor’s degree from Gettysburg College. In addition to his corporate experience, Rob has held adjunct faculty positions at the University of Pennsylvania and Widener University, teaching coaching and human resources management courses. He has also served on the boards of non-profit and professional organizations, including Metropolitan Career Center and the Philadelphia Workforce Investment Board (PWIB).

Michael Cuff

As Director, Client Services, Michael is dedicated to delivering services in our Talent Acquisition and Career Transition practice areas. He is a talented and versatile member of the team whose history of achieving positive results has earned him an exceptional reputation with both clients and colleagues. With a strong corporate background and management consulting experience, Michael provides a well-balanced, insightful, and consultative approach to every aspect of his work since joining CCI in 2008.

Prior to joining CCI, Michael had a successful Human Resources career with Betz Laboratories, Citizens Bank, and TargetRx. His Human Resources, Employee Relations, and Talent Acquisition experience has been beneficial to CCI clients, particularly within the chemical, manufacturing, banking, pharmaceutical, and market research space. His broad portfolio includes all of the diverse industries and functions that CCI supports. He is an exceptional multi-disciplinary senior recruiting consultant who is highly skilled at quickly understanding client needs and securing high-quality placements to meet client business objectives. Michael is also an outstanding career transition coach, supporting individuals through a most difficult time and helping them become stronger and more resilient than they were before.

Michael is known for his expertise with social networking tools and tactics, enhancing his sourcing and networking capabilities and resulting in an extensive network. As an avid networker, he builds relationships naturally and fluidly. He genuinely engages people with a true spirit of helping and working toward successful outcomes.

Michael served 4 years in the United States Air Force and earned a Bachelor of Arts Degree in General Studies/Communication from Louisiana Tech University. He has the Senior Professional in Human Resources (SPHR) designation and is a certified instructor in the following programs: Zenger Miller-Frontline Leadership, Development Dimensions International-Target Selection Interviewing, and Walter V. Clark-Activity Vector Analysis (Behavioral Assessment). He is a certified Career Transition Coach and a Certified LifeOptions Retirement Coach for New Horizons, a program designed to assist newly-retired individuals with the psychological and mental aspects of preparing for retirement. In addition, Michael is an Ordained Permanent Deacon for the Archdiocese of Philadelphia. He is actively involved in Homeless and Prison Ministries, improving lives and giving back to the community.

Barry Davis

As a Senior Consultant, Barry brings over 20 years’ experience in partnering with thousands of people in diverse industries dealing with the age-old question “What do I want to be when I grow up?”, whether they are taking their first career steps, moving ahead in their careers, or transitioning into a new field entirely.

Prior to joining CCI Consulting, Barry was the Director of Career Services for Life Management Associates, an EAP provider in Southeast Pennsylvania. He designed and delivered the entire career program for working with individuals and companies through comprehensive career development and outplacement services as well as providing coaching and training in a wide range of career and personal development topics.

A member of the National Career Development Association and Board Member of the Middle Atlantic Career Counseling Association, Barry has received multiple awards for his Professional Contributions in the field of career development and has been a key note speaker at MACCA’s annual conference. A dynamic and engaging speaker, he has presented to a wide range of universities, organizations and groups. His diverse topics include social media, networking, leading through conflict, creating luck, and the blessings of failure.

Barry has a Bachelor’s Degree in Bible/Pastoral Studies from Lancaster Bible College and a Master’s Degree in Clinical Psychology from Millersville University. Designated as a Master Career Specialist by the National Career Development Association, he is also a Certified Talent Consultant through the Institute for Personality and Ability Testing, is recognized as an Activity Vector Analyst by Bizet Corporation, and is certified by Career Partners International as a Career Transition Consultant.

Frank DeLaurentis

Serving in the role of Master Consultant, Frank works intensively in a collaborative manner with individuals providing them with the tools, resources and guidance needed for them to meet their professional and career goals. Frank’s areas of expertise include career coaching, development of an individual’s skills and talents, training, networking and the use and leveraging of social media tools in a job search. Bringing almost 40 years of experience in the health care and not for profit industries, Frank brings a wealth of knowledge and targeted guidance to those he works with through their transition.

Prior to joining CCI Consulting, Frank served as a Health Care Administrator and strategist developing numerous clinical, outpatient and customer focused programs for large health systems and not for profit health related entities. He was intimately involved in the planning, pre-operational processes and procedures as well as the activation and opening of Einstein Medical Center Montgomery, a 350 million dollar hew hospital located in East Norriton, PA. His responsibilities included working with the myriad of consultants, construction professionals, departments and staff that would insure a successful and patient focused environment upon opening. His coaching and engagement of staff assisted their transition to a brand new facility, culture and technology in a supportive and mentoring manner. Frank was also instrumental in the strategy, planning, business development and operational processes of 10 additional outpatient centers as health systems expanded their reach into the communities they served.

Known for his engaging and collaborative style, Frank works best in a creative and participative manner with individuals navigating the career transition process. His knowledge of available resources and sharp focus keeps the process on track with personalized interaction

His comprehensive knowledge of business and industry gained from his occupational and industrial medicine experience serves as a base for helping participants in CCI’s programs be aware of the nuances, techniques and contacts needed in their career focus.

Frank is a member of The American College of Health Care Executives (ACHE), Health Care Leadership Network of Delaware Valley (HLNDV), Health Facilities Managers Association of Delaware Valley (HFMADV), Board Member for Business and Industry for the Upper Moreland Historical Association (UMHA) and serves as a volunteer on many local committees and boards.

Frank possesses a Bachelor’s Degree in Psychology from LaSalle University, is a Certified Safety Professional (CSP) and has been certified by Career Partners International as a Career Transition Consultant and a LifeOptions Retirement Coach for New Horizons, their comprehensive retirement program.

Alwyn Dias

Alwyn is a client-focused consultant with extensive experience developing and implementing programs designed to achieve strategic, business, and operational goals. He is recognized for the ability to quickly understand the challenges senior leaders face and how to increase organizational performance and employee engagement. Using a portfolio of skill sets, he has worked with clients to enhance and improve employee satisfaction, succession planning, talent assessment, and career development.

As a coach and consultant, Alwyn has established himself as a trusted thought partner for leaders ranging from individual contributors through senior executives. He has coached C-level executives through mid-level management in functions such as Marketing/Communications, Sales, Finance, Business Strategy, Law, and Compliance. Alwyn’s hands-on, practical approach ensures that each engagement is undertaken with sincerity and authenticity.

Alwyn’s international background has provided clients the benefit of exploring the diversity that is inherent in any work environment. Born in Liberia and having lived in England, Saudi Arabia, and Spain, there is a unique global perspective that is intertwined in his work. In addition to being a professor at Rutgers’ School of Health Administration, he also provides his services to non-profit organizations and sits on the Board of Trustees for Mercy Housing, also a non-profit focusing on affordable housing.

Julie Donley

As an Executive Coach, Julie partners with leaders to bring out their best thinking so they can achieve operational efficiencies and create healthy, safe work environments to support the well-being of the workforce. By exploring leader strengths, values, beliefs, goals, and desires – an uncover blind spots and areas that hold them back – leaders learn to be more authentic for sustainable change. Her expertise includes helping leaders grow their emotional intelligence, become self-aware, communicate effectively, practice empathy, and utilize coaching skills to create an influential culture resulting in highly productive teams.

Julie brings a wealth of experience to her work as a coach, facilitator, and speaker. For two decades, Julie has coached leaders both externally and internally. She served as an executive nurse in behavioral health for nearly a decade where she also developed leadership training programs and mentored others to advancement opportunities. Julie is the author of two books and more than 300 presentations, publications, and eBooks. Her passion for understanding the importance of a leader’s impact on the workforce extended to her doctoral dissertation where she investigated the impact of factors of the psychosocial work environment on job satisfaction for behavioral healthcare workers.

For her work, Julie has been recognized by Leadership Excellence Magazine as a Top 100 Thought Leader in Personal Leadership Development and received Main Line Today’s “Healthcare Hero” award.

Julie holds several degrees including a Doctor of Education in Organizational Leadership with an emphasis in healthcare administration. She obtained an Executive Certificate in Non-Profit Executive Management from Georgetown University, is a certified Team Coach, and a Professional Certified Coach (PCC) through the International Coaching Federation (ICF).

Maxine Dotseth

As a Senior Career Transition Consultant with CCI Consulting, Maxine partners with individuals throughout their career transition. Maxine draws on her experience to aid each candidate in understanding their personal strengths and developing goals to guide their search for their next position. She provides structure and advisory support during a challenging transition in their career.

Her leadership background in corporate financial services and fintech industries provides a foundational background in navigating global organizations with diverse teams to support large client relationships. As a leader and mentor, she fostered new business relationships and expanded partnerships with Fortune 500 firms, start-ups and not-for-profit organizations at key executive and management levels.

Prior to joining CCI Consulting, Maxine launched Step Up Growth LLC, to focus on career management and leadership development for executive clients and professionals focused on career growth, team development, and business strategy. Maxine has served in several Board of Directors roles for Women in Investing Network (WIN) of Philadelphia and is currently Co-Chair of Membership Development. She holds both an Executive Coach and Career Coach certification from the Center for Executive Coaching and an ACC-credentialed executive coach designation from the International Coach Federation. Maxine has additional certifications in Predictive Index talent development and is a GENOS International Emotional Intelligence practitioner. She is a member of the International Coach Federation of Philadelphia.

Maxine has held senior leadership roles with BNY Mellon, Interactive Data, Control Data, and SunGard/FIS. She was the recipient of the BNY Mellon annual Chairman’s Circle Award for top institutional business achievement. Maxine is also a past member of the Advisory Council for the Pennsylvania Conference for Women. Maxine is a graduate of the University of Minnesota with a Bachelor of Applied Sciences.

Gary Dumais

Overview and Strengths

Gary’s unique background in psychology, human resources, and business consulting equips him to provide best practices in executive assessment and coaching. He is especially adept at identifying and addressing the root causes of issues, devising ways to overcome obstacles, and helping people leverage their strengths.

Prior to joining CCI Consulting, Gary worked for Korn Ferry, Hay Group, Personnel Decisions International, SHL, and other firms. He implemented leadership selection and development solutions at companies such as General Electric, Novartis, Honda, CHI Health, World Bank, Target, and PECO. As an independent consultant, Gary also worked with Facebook, Pennoni Associates, IG Design Group, FMC Corporation, and other companies dedicated to developing their employees.

Gary earned his Doctorate in Clinical Psychology from the Illinois School of Professional Psychology in Chicago, and Bachelor degrees in Psychology and Health & Human Services from the State University of New York at Buffalo. He is also a certified Senior Professional in Human Resources (SPHR) and is certified to deliver Hogan Assessments. Gary is also a longstanding member of the Society for Human Resource Management (SHRM) and the Philadelphia Society of People and Strategy (PSPS).

Coaching Philosophy

Gary knows the importance of building strong alliances with the professionals he coaches. He aligns with them in the pursuit of their goals and empowers them to succeed. Gary applies his consulting experience and assessment expertise to provide insight, his knowledge of human behavior to motivate, and his abilities to listen, empathize, and understand throughout coaching engagements.

Specializations

• Executive Coaching
• Executive Assessment
• Leadership Development
• Succession Planning
• Career Counseling

David A. Dye, PhD

As a Senior Consultant and Executive Coach, David has over 35 years of leadership and management consulting experience contributing to the improved performance of employees, work teams, and organizations. As a certified Executive Coach, David helps organizations reimagine their leadership model and work with current and future leaders to be prepared for the workplace of tomorrow to achieve balance, fulfillment, and purpose in their professional and personal lives.

Prior to CCI Consulting, David worked for mid- and large-size management consulting firms helping clients develop and align their human capital efforts to achieve strategy, mission, and purpose. Over the course of his career, David has brought a research and practice mindset to clients, where he has led groundbreaking research, work with high-performing executives to achieve personal goals, and lead complex organizational transformations.

David is a Past President of the Personnel Testing Council of Metropolitan Washington (PTC-MW) and the International Personnel Assessment Council (IPAC). He received his Ph.D. from The George Washington University in Industrial and Organizational Psychology. He holds Board positions with the University of Maryland Baltimore Campus and with the MEECO Institute. He serves on the adjunct faculty for the Kogod School of Business at American University. He is a frequent contributor to news and media outlets, and has presented internationally and published book chapters and articles in various professional journals.

Phil Fountain

Phil has over 25 years of blue-chip leadership experience in operations, global human resources and executive development in industry leading organizations. These include Citigroup, American Express and Kraft Foods. Phil distinguished himself in leadership development and coaching. At Citigroup, Phil pioneered an award-winning executive coaching practice for the top 300 executives grounded in a new leadership model aimed at changing the culture of the company.

An important outcome of Phil’s work is positive change in the way important stakeholders perceive a leader’s behavior. Phil is certified in psychometric assessment tools as well as qualitative and quantitative methods of behavioral analysis. In 2014, Phil added a Hay Group certification in emotional/social competency development. As a consultant, Phil applies his deep leadership experience in executive and organizational development to help organizations gain a competitive edge by developing their people.  He has lived and worked both across the U.S. and abroad and understands the various cultural nuances which affect leader development. Representative clients include PJM Interconnect, Cisco, Roche, Teva, Astra Zeneca, Aramark, Citigroup, American Express, DuPont, PJM, DOD, The State Dept., ESPN, The NFL, The University of Pennsylvania’s Wharton School, and two global non-profits, among others.

Phil is a West Point Graduate with a BS degree in Engineering and holds an MA with distinction in Global Strategy from the U.S. Army War College. As a former senior military leader and pilot, Phil has successfully led large, dispersed operational units, flown over 5,000 hours and holds a commercial jet rating. He is an Executive Board member of Healing the Children and The West Point Society of Philadelphia.

Becky Friesland

Becky partners with clients as an Executive Search Consultant to identify and deliver on their most critical talent acquisition needs. Since 2008, her diverse experience in recruitment and her principled approach has enabled her to develop a wealth of knowledge and a vast network across various industries and environments.

Becky is recognized for her ability to cultivate strong relationships and excels at developing creative strategies to overcome the most challenging search roadblocks. She has a reputation for her transparency, attention to detail, and bringing an insightful, hands-on approach to ensure clients attract the executive talent they need to achieve their strategic goals. Becky believes that talent fuels organizational growth and that the way clients can attract, engage, hire, and advance top talent determines their growth potential.

By acting as an extension of an organization and a trusted advisor to her clients, Becky ensures that the talent she delivers is not only an ideal skillset match but also culturally aligned with the organization. Her expertise includes identifying talent at both a functional and strategic level and guiding clients through growth and change management by working with them in a consultative way to ensure talent solutions align with their business strategy and goals. Her portfolio of successes includes critical C-suite, leadership, and managerial positions across various functional areas. Clients and candidates appreciate her attention to detail and her commitment to an in-depth understanding of needs.

Before joining CCI, Becky led and developed recruiting teams for a regional and national firm specializing in Information Technology, Accounting, Finance, Healthcare, and Operations. She excelled at strategic partnering with organizations going through change, including high-growth, acquisitions, mergers, pre-IPO, divestitures, consolidations, change in leadership, succession planning, and PE/VC-backed ventures.

Becky is passionate about community and has volunteered for multiple organizations, including Fuel the Cure, Relay for Life, and Career Wardrobe. She is also a co-founder of Women in Tech Leadership (WITL), a Philadelphia-based networking organization for current and future women leaders in technology.

Becky earned her Bachelor of Arts in English from Franklin & Marshall College, where she achieved top honors in her area of study, the Charles Landis Award, and a Varsity letter for Women’s Basketball. She attended Villanova’s Master’s Program, earning a full academic scholarship and assistantship with UNC Press for one year.

Paul D. Geraghty

As a Senior Career Transition Consultant with CCI Consulting, Paul partners with individuals and groups through their career transition. Providing guidance and structure during a challenging time in their career, Paul draws on his experience as a strategically focused executive leader to aid each candidate in understanding their personal strengths and developing goals to guide their search for their next position. His keys areas of expertise include development of future leader/managers, fostering a candidate’s ability to think strategically as well as tactically and preparing a candidate for the interview process with a senior “hiring manager.” Paul’s focus on generating measurable results, positions him as a valuable client resource as he applies lessons learned during 35+ years in Senior Executive leadership positions, including as a CEO.

Prior to joining CCI, Paul was an Executive Vice President of WSFS, responsible for the Wealth Management business, which grew significantly during his seven years of leadership. Prior to that, he was CEO of Harleysville Bank and held leadership positions with National City Corp and CoreStates Financial. Much of his career involved restructuring underperforming businesses by developing the appropriate strategy to ignite growth, reengineering key processes to improve efficiency, expanding the breadth of businesses through acquisitions and recruiting and developing high performing management teams.

Paul is a graduate of Villanova University with a Bachelor of Science in Accounting and pursued extensive graduate work in business at Lehigh University. His community activities included serving as the Chairman of the Board of Trustees for St. Joseph’s Preparatory School, Philadelphia.

Chris Giangrasso

Chris is known for his strategic approach to human capital and communications challenges.  An executive leader with a track record of success across multiple industry sectors, including manufacturing, consumer goods, managed services, and distribution, he focuses on innovative, practical interventions that produce measurable results.  He is particularly adept at business strategy development, enhancing executive team effectiveness, succession planning and leadership development strategies, M&A integration approaches and executive coaching.    

Chris’ expertise comes from his results-oriented and creative approach to the many people challenges that often come with organizational change and growth.  He has a demonstrated ability to partner with key operations management on these types of unique issues and a track record of success in enhancing individual and organizational effectiveness and efficiency. 

Chris joined CCI with more than 35 years of human resources and communications leadership experience in the manufacturing, service and consumer goods sectors.  He held executive positions as SVP, HR and Communications at Arkema Inc., VP of HR – Global Strategy and Corporate at Campbell’s Soup Company, SVP of HR at Airgas, and VP of HR at Aramark Corporation.   He has taught undergraduate and graduate programs in the business schools at Villanova University and Cabrini University as an adjunct professor and currently serves as an advisor to several non-profit boards.  He holds a Bachelor of Science degree in Psychology from St. Joseph’s University and a Master of Arts degree in Psychology from Temple University.   

Erica Gloss

Erica is an executive coach and organizational consultant who works at the intersection of people and process.  She holds over 14 years of corporate experience providing effective change solutions through leadership development, action oriented executive coaching, capacity building and training.  With a deep understanding of the dynamics affecting both the individual and the organization, Erica helps her clients navigate in a multi-stakeholder environment, propelling their careers forward, and facilitating effective decision making.  Using her heightened awareness and keen ability to see situations from all angles, Erica’s clients acquire a greater understanding of themselves and how they fit into the bigger picture.

Erica began her career as an organizational consultant in change management, training, and process improvement solutions. Since then, she has worked with many organizations ranging from hospital systems, pharmaceutical companies, service organizations and government departments.  As the operations director of an international medical services organization, she created a culture of personal accountability, innovation and group-thinking that spanned multiple countries, cultivating talent and grew the company from within. Recently, Erica has worked with executive clients and teams coaching them towards increased effectiveness and efficiency by enhancing emotional intelligence, promoting transparency, cultivating adaptability, and building trust.

Graduating from the University of Pennsylvania with a Master’s in Organizational Dynamics (MSOD), Erica also holds a certificate in Executive Coaching and Organizational Consulting from the same university.  Erica is an Adjunct Faculty member at Immaculata University where she teaches courses in Leadership and Organizational Behavior in their Graduate School.  She is also published in the Journal of Applied Sciences with an article on her coaching philosophy and techniques.  Erica completed her undergraduate studies at the University of Wisconsin-Madison with a Bachelor of Science Degree in Behavioral Science and Pre-law.

Tom Guggino

Tom Guggino is a strategic communication specialist and coach with more than 25 years’ experience developing and designing communication solutions and helping clients improve their communications skills both internally and externally. Tom created the Presentation Process that focuses on individual personality and style, and uses a self-critique and self-evaluation method to create immediate awareness, feedback, application and modification of one’s content and style when communicating and making presentations to individuals and groups. His presentation coaching enables creation of messages that are clear, impactful, and which support and enhance strategic efforts in professional development, executive coaching, presentation coaching, and group facilitation.

Tom began his career as a comedy writer/performer for broadcast TV. His credits from the West Coast include CBS Television and a variety of major clubs and syndicated TV shows. He has also been a producer/writer/director where he has created over 400 TV spots and won a CLIO, among other awards. He has worked with KFC, Disney, CBS and Universal Studios.

He is currently a Presentation and Communication Coach in Jefferson University’s Doctorate program in Management and Strategic Leadership. He has taught in the University of Pennsylvania graduate program of Organizational Dynamics and has been a guest lecturer at LaSalle University Master’s program in Communications.

Julie Harris

Julie Harris helps entrepreneurs and entrepreneurial executives to strengthen their leadership presence and business approach so that their perspective can make a difference in the world. Julie specializes in helping big-picture thinkers move their ideas from concept to contribution, drawing on over 25 years of experience as a leader, marketer, strategist, coach, and trainer.  Her clients learn to develop the focus, communication skills, and relationships that bring their ideas into action.

In addition to her work for CCI, Julie maintains an independent coaching and consulting practice. Prior to establishing her own business, she spent over a decade at Pfizer Pharmaceuticals, where her accomplishments included leading the development and execution of worldwide product strategy for a $4B hypertension franchise; leading a multi-country task force to identify and address emerging strategic issues; creating in-person training and virtual support for new marketers; and spearheading the development of a peer coaching network for first-time leaders. Julie has a strong record of success developing individuals, teams, and business partners in a matrix organization and helping leaders move their vision forward both inside and outside of organizations.

Julie has an expertise in working with the Enneagram, a powerful personality system that helps clients to understand their gifts and challenges so that they can access their deepest potential. She teaches the Enneagram in the U.S. and internationally.

William Hyman

As a Senior HR Consultant and Executive Coach, Bill coaches individuals to help them achieve their individual, team and/or organizational goals. Bill’s coaching style is affirming, inquisitive, action-oriented and will challenge client’s assumptions which often are barriers for success.

Bill is a seasoned Human Resources professional having worked at large (Fortune 50) and mid-size companies at the C-Suite. With more than 20 years of business and leadership coaching experience, Bill’s coaching impacts clients by helping them gain self-awareness, breaking down barriers, and achieving their professional goals.

Bill’s career accelerated through a number of individual contributor positions in the aerospace, engineering, professional services, and IT industries, ultimately leading to executive positions including Chief Human Resources Officer. He has partnered with many senior business teams on workforce strategy, executive compensation, performance management, talent development, employee engagement, and executive coaching. At the same time, he focused on business growth and retention of high performing talent at both corporate headquarters and field offices.

As a long time talk show host of “Let’s Talk Careers,” a Philadelphia weekly radio show, Bill interviewed hundreds of guests on leadership and organizational topics, adding to his wealth of experience in one-on-one interactions with professionals to identify and draw out their expertise.

Bill holds a master’s degree in Higher Education from The Ohio State University and a bachelor’s degree in Accounting and Political Science from Muhlenberg College. Bill and his wife raised their two daughters in Montgomery County, PA, and are active community members. Bill is the past President of the Board of Directors of CreekSide Food Co-op in Elkins Park, PA.

Lisa Hompe

Overview and Strengths

As a Consultant and Executive Coach, Lisa partners with individuals and teams to help them identify and achieve their identified goals and strategic outcomes. Lisa is a proven leader in healthcare, healthcare consulting and healthcare marketing with more than 25 years of professional experience. With diverse experience working in nursing, leadership, coaching and consulting roles, Lisa has keen insight and understanding of how complex organizations function. Lisa has coached leaders in healthcare, government, and higher education. She has consulted in risk management with multi-site hospital systems, pharmaceutical market research, biotech, and held roles in healthcare marketing with a major insurer.

Through her broad scope of experience, Lisa has a strong knowledge of the current healthcare market including operational, quality assurance, and regulatory compliance issues. Lisa believes the key to success of an organization resides in the culture and the people who drive that culture within an organization. With an appreciative, holistic, strengths-based approach, Lisa’s strength is in making strong, collaborative connections with her clients to help them achieve success.

Her experience includes building a strong and successful team while opening an Ambulatory Surgery Center and a new community hospital from the ground up. She has held previous roles as a nurse educator early on in her career, with staff training, education, and program development experience. Lisa is also trained in health coaching from Duke Integrative Medicine and is a strong advocate for health promotion. Lisa has served on the Women’s Board of a local hospital and volunteered with a global surgical mission trip providing surgical care to pediatric patients in need. Lisa holds a master’s degree in Organizational Dynamics and an undergraduate degree in Nursing, both from the University of Pennsylvania. She is trained to administer several 360 and career-related assessments.

Coaching Philosophy

Lisa’s down to earth and authentic approach to coaching and consulting is focused on creating rich, deep, and meaningful connections so clients can thrive. She aims to partner with an individual or a client organization to help them to recognize their strengths and propel them to reach their highest level of success. Her personalized and mindful approach helps others see their potential and uncover barriers to reach true and lasting change. Lisa believes true discovery lies in open and honest reflection, and authentic communication with clients. She helps clients capitalize on emotional intelligence to tackle the complex challenges faced by leaders in today’s rapidly changing organizations.

Specializations

• Team Building and Development
• Women in Leadership
• Role Transition
• Emotional Intelligence

Diana Hubble

As a Senior Consultant, Learning and Development, Diana brings over 20 years of corporate experience as an accomplished leader in learning & development with specializations in leadership development, organizational effectiveness, diversity equity and inclusion and change management.

Prior to joining CCI Consulting, Diana held positions in global leadership in multiple industries where she guided executive assessment and coaching to integrate empirically supported methodologies into the management of human capital. Her focus continues to be optimizing the selection, development, engagement, and retention of employees through the use of people analytics, assessment, and psychology.  Diana is also a veteran with 21 years of service in the United States Navy.

Diana has masters of business administration degree(MBA), certifications in both DISC communication styles and executive coaching.  She is an active member of the American Legion, Bucks County Veterans courts, and YMCA of Bucks and Hunterton counties where she serves a board member.

Known for her engaging professional style and dynamic approach, Diana thrives on incorporating her stong cross industry experience to take an objective perspective to improving human performance. Her coaching approach is grounded in identifying organizational and personal goals for participants and developing an action-oriented approach to success. Her expertise in employee engagement helps leaders develop engaging workforces while being true to their values and style.

Susan Foy Hugo

Susan is a dynamic and engaging talent development professional. In her role as Senior Consultant and Assessment Specialist with CCI, she partners with our clients on assessments, coaching, training, engagement survey’s and development needs. She is a resourceful and versatile member of the Talent Development Practice.

Susan provides keen insight and clarity to individuals and teams as they seek to gain perspective and guidance in their professional development. She administers and debriefs Leadership Development testing and assessments including: Myers Briggs, DiSC, PDI Profiler 360, Assess Development and 360, Emotional Intelligence (EQ), Conflict Mode Instrument Indicator, Strong Interest Inventory, Career Anchors and Life Options.

In addition to her expertise in individual and team assessments, Susan has significant experience managing Employee Engagement Surveys, measuring employee satisfaction and engagement for multiple global organizations. Integral to the design of the survey, she also analyzes, debriefs and provides recommendations for implementing improved management practices.

Susan is an artful facilitator and trainer, helping our clients with a myriad of learning and development solutions. Susan is an instructor in the University of Pennsylvania’s Essentials of Management Program and their Management Development Program on topics including improving Emotional Intelligence, Dynamic Communications and Managing Generations-Multigenerational Teams. Other examples of her expertise include instructor led seminars including Leveraging 7 Habits of Highly Effective People for a global organization’s Leadership Development; Everything DiSC (behavioral styles awareness), and Pre-employment Testing-Checking the Fit of Candidates. In addition, Susan is certified in Career Partners International’s Talent Management Programs, Create Your Own Career GPS and New Horizons, a program to map your path to retirement.

Susan received her master’s degree in Psychology in Clinical Counseling from LaSalle University and a bachelor’s degree in Management/Marketing from the University of Scranton. She is an adjunct faculty member at Arcadia University, member of American Society of Training and Development (ASTD) and the Delaware Valley Association for Psychological Type.

Bob Isaacson

Bob has over 30 years’ experience coaching and consulting with C-level officers, corporate executives and managers, management teams, former military officers, and business owners, helping them to be powerful, results-oriented, empathic leaders and team builders.

The co-founder of Full Circle Solutions in Narberth, PA, Bob uses the power of Emotional Intelligence and motivational psychology to tap into what motivates and engages leaders to help them unlock their true potential and build their teams. His background as a behavioral healthcare expert and clinical social worker give him a deep understanding about how to facilitate personal and organizational change.

Bob has high-level business experience as the former co-owner and president of Access Behavioral Care, a healthcare provider network in Philadelphia. Also, he is an adjunct professor in Immaculata University’s Organizational Leadership Master’s Program and at Bryn Mawr College’s Graduate School of Social Work & Social Research.

Bob is the designer of Leadership Engagement©, a leader development program, as well as the co-creator of TEAM A B Cs©, a team building and workplace engagement method.

“Everyone needs a voice in the room at work, needs to be influential and listened to,” Bob says. “This promotes workplace engagement and commitment to a company’s vision and goals.  And that, in turn, leads to increased productivity, top line revenue growth and bottom line profitability.”

Marjorie Johnson

Marjorie Johnson has 30 years’ experience in business, healthcare, and non-profits helping clients to achieve their potential. She is a leader, facilitator, and guide who empowers professionals, leaders, and entrepreneurs to attain success through skillful communication, mindful leadership, and emotional intelligence. She assists clients to develop their careers by effectively navigating interpersonal and organizational dynamics, increasing their business acumen, and improving performance.

Marjorie is a Professional Certified Coach through the International Coach Federation (ICF) and is Past President of the ICF: Philadelphia chapter (2012). She has led at the Director level in a hospital and designed and facilitated a management excellence program for another hospital. She has owned a successful counseling business for over 25 years and brings this clinical background to CCI as well as 14 years’ experience as an executive and career coach. Marjorie was named “Small Business Person of the Year” in 2012 at the Exton Region Chamber of Commerce where she facilitated a Nonprofit Academy.

In addition to consulting, Marjorie has served as President for a women’s networking organization and currently serves as a Professional Advisor to the Main Line/Chester County organization CHADD (Children and Adults with ADHD). Marjorie is an active member of the local Human Resource Association and is an Adjunct Professor for Rosemont College.

Adena Johnston, D. Mgt., MCEC

Adena brings over 20 years of corporate experience as a recognized leader, trainer, mentor and developer of top talent. As Senior Consultant and Executive Coach, Adena works with companies in the areas of organizational effectiveness, strategy, and executive and team coaching. She guides her clients to become more effective and navigate the complexity of today’s business challenges.

Prior to joining CCI, Adena was the principal of a robust independent consulting practice. Prior to that, she had a successful corporate career as the regional president of an educational institution (corporate division) with full P&L responsibility across three profit centers. Throughout her career, Adena has been involved in start-up and turn-around situations, championed employee engagement, launched sales and change initiatives, and was responsible for all areas of regulatory compliance.

Adena’s signature strength is helping organizations become agile and build the internal capacity needed to realize stellar results. She specializes in building collaborative environments that value transparency and high levels of ownership. She works with leaders to get unstuck and unleash the managerial strength and courage necessary to drive the business while maintaining healthy work relationships with teams and key stakeholders throughout the organization.

In addition to her corporate leadership and coaching background, Adena brings a broad lens to learning and development. She has had over 15 years of experience working with adult learners, and creates comprehensive, high-impact learning strategies that are employee-centered, business-driven, culturally aligned, and immediately applicable to work.

Adena holds her D. Mgt. in Strategic Leadership from Thomas Jefferson University, her Master of Science degree in Organizational Dynamics from the University of Pennsylvania with a graduate certificate in Organizational Consulting and Executive Coaching, and she received her Bachelor and Master of Arts degrees in Sociology from Case Western Reserve University. In addition to her credentials she is an adjunct professor teaching Sociology, Culture in the Workplace, Psychology, Leadership, and Organizational Development.

She maintains numerous professional credentials, including certifications as a Master Corporate Executive Coach (MCEC), Career Transition Coach,  a Presence-Based Coach, and a trainer in Workplace Mediation.  Additionally, she is certified in several assessments that include:  Hogan, Voices/KF360, Leadership Architect, LIFO, Retirement Success Profile (RSP) and Life Options (LOP), Change Navigator and Hardiness Resilience Gauge, Birkman Method, and is experienced in Profilor, EQi, DiSC, and MBTI.

Adena is a 2016 Fellow of the Systems Wisdom Institute and a member of the International Coach Federation (ICF) and the Organizational Development Network (ODN). She is also a member of the Association for Corporate Executive Coaches (ACEC) and the Forbes Coaches Council, an invitation-only community of top business and career coaches.

Marlyn Kalitan

Marlyn is a Senior Consultant, based in our Marlton, NJ office. She partners with organizations and individuals to develop talent and strategies that meet business and personal goals. She is results-oriented and has a keen sense of quality assurance and continuous improvement. Her specialties include: Leadership Development, Organizational Development, Project Management, Talent Management, Team Development, Change Management, Skills Training, Personal Branding, and Career Counseling.

Before joining CCI Consulting, Marlyn was Sr. VP, Career Consulting with Right Management. She led career services throughout the Mid-Atlantic Region in 7 offices, maintaining the quality of the services rendered and driving business results. Prior to joining Right she was a Consultant with various opportunities including: leadership and P & L responsibility for offices in PA, NJ and DE. Marlyn also taught Influencing Skills & Negotiating Strategies courses to MBA students at Rutgers University, Camden.

Marlyn earned a Masters degree in Organizational Dynamics from The University of Pennsylvania. She has a BA from Holy Family University, and was honored with the university’s Outstanding Alumni Achievement Award. Currently, she is enrolled in the College of Executive Coaching’s Certified Professional Coach program.

Amy Lambert, ACC

With 25+ years of experience in leadership roles, Amy has spent a significant amount of time developing leaders at various levels of organizations. Her key areas of strengths are working with individuals to optimize their most effective style, identifying strength opportunities to develop further, and honing in on growth opportunities for individuals to be successful. She has experience working in complex systems and brings a perspective of how those complexities can impact one’s leadership style accordingly.

Many organizations face increasing pressures for long term viability, and Amy has the experience to help leaders transform themselves to become resilient, flexible and change masters in fast changing environments. Having developed her own career as a “self-made” leader through progressive role advancements, she brings a perspective of understanding to her coaching clients that is unique.

Amy has Executive Leadership experience that translates well to her coaching practice. She recognizes organizational hierarchies, structures, and dynamics that can influence a client’s leadership effectiveness. Thus, her work with clients can help them navigate those complex arrangements.

Karen Livingston

As a Senior Consultant, Karen partners closely with individuals to provide guidance and strategies to meet their personal and professional career transition goals. Her key areas of expertise include career transition coaching, training and group facilitation, networking, and leveraging social media for job search. She’s passionate about creating a positive learning experience using technology and a high touch approach while cultivating long-term quality relationships. Karen brings over 25+ years of human resources and career coaching experience to the organization and is proud to say she “loves” what she does and is driven to always look for ways to make a difference in someone’s life, especially those dealing with job loss.

Prior to joining CCI Consulting, Karen provided career coaching to hundreds of individuals at all levels in her role as a Career Management Consultant at Right Management, a Manpower organization. Prior to that Karen was Vice President/Managing Consultant for Lee Hecht Harrison where she worked closely with major Fortune 100 clients leading large scale downsizing projects while successfully engaging individuals immediately into career transition services. She has also designed, launched, and delivered numerous live and virtual webinars enhancing the service offerings.

Known for her dynamic professional style and caring approach to working with clients, Karen thrives on helping individuals assess and understand their passions and strengths in alignment with their goals. In her previous role, she was individually ranked as top performer, nationally for consistently achieving high quality client services quality survey results. Her in-depth background and extensive coaching experience, Karen can quickly relate and understand clients from a variety of industries and levels.

Karen is a graduate of Berkeley College of Business and participated in several advanced education programs offered by Cedar Crest College and Lehigh University studying business, economics, and human resources. Throughout her career, she has also participated in programs offered by The Society of Human Resources Management (SHRM) and several coaching certification training sessions.

Erika V. Loperbey, M.Ed, SHRM-CP, PHR

Erika Loperbey, Executive Coach, brings over 15 years of corporate and consulting experience with expertise in building and sustaining organizational culture via leadership coaching, employee engagement, recognition and organizational development strategies. Erika serves as a consultant specializing in helping organizations develop and implement strategic initiatives to enhance work productivity and achieve organizational goals. Erika has helped clients maximize people differences to accomplish business goals, manage change in a changing environment and learn effective leadership development, team and group process strategies.

Prior to starting EV Loperbey Consulting, Erika held a variety of direct service and senior-level positions within the private and public sectors. Erika’s combination of experience in organizational development and human resource management has proven successful in areas of program development, talent management and coaching senior levels leaders. Her passionate commitment to developing leaders has been instrumental in building stronger organizational cultures, employee engagement and leadership. She has been instrumental in the design and delivery of learning content and training programs.

Erika is also an adjunct professor at Jefferson (Philadelphia University and Thomas Jefferson University) and Wilmington University, providing instruction to adult learners in Human Resource Management, Organizational Leadership, Organizational Development, Psychology and Business.

Kimberly Lundy

As a Senior Consultant, Kimberly Lundy partners with individuals to provide guidance and strategies to meet their personal and professional goals. Her key areas of expertise include career coaching, talent development, training, networking, and leveraging social media in a job search. Kimberly brings over 20 years of human resources and talent development experience to the organization.

Prior to joining CCI Consulting, Kimberly held executive and senior management level Human Resources roles in Way Station, Qiagen, BAE Systems, Merck, and Equity One. Kimberly developed and led talent, performance, risk and change management initiatives and programs. She is an adept strategist who designed and launched successful programs focused on employee retention, talent management, performance management and compliance. Kimberly also created and delivered training and development programs.

Known for her extensive Human Resources knowledge and professionalism, Kimberly’s charm is her warmth and supportive approach to working with clients. She thrives on helping individuals succeed by identifying and leveraging their unique strengths and passions to source and land their next opportunity. Kimberly is actively involved in the Maryland area community and participates in the Frederick County SHRM Chapter as well as multiple networking groups. Kimberly welcomes the opportunity to leverage her network to give clients a competitive advantage.

Kimberly has completed coursework towards a master’s degree and earned a bachelor’s degree in law. She has earned multiple certifications in Human Resources, training, process improvement and crisis intervention to include: SHRM-SCP, DDI, MANDT and LEAN certifications. She is currently pursuing her certification in Mediation through Community Mediation of Maryland.

Michael Lutz

In his role as a Senior Human Resource Consultant, Michael partners with clients to ensure company goals are met.  He is adept at managing a wide range of performance management, employee relations, training, organizational development, and other HR consulting projects.

As a consultant, Michael is a performance-driven business professional with broad-based human resources expertise. He has provided a wide range of Human Resources support to both large and small organizations, providing his expertise for such services as: merger and acquisition support, policy and process development, recruitment process troubleshooting and improvement, retention strategies, executive compensation design, and coaching Human Resources professionals and teams.

Prior to joining CCI, Michael had a successful 40-year career in Human Resources.  He worked in eight different industries during those four decades in both public and privately held companies.  He has experience in several specialty areas and spent the last 12 years in Chief Human Resources Officer positions, reporting directly to the Chief Executive Officer.  He also worked extensively outside the US, providing HR support and leadership in 14 different countries throughout Europe and Asia.

Michael believes the primary purpose of the Human Resources function is to cultivate the most competitive workforce possible.  Everything the HR organization does – planning, recruiting, development, employee relations, benefits, etc. – should be in service of that goal.  To do that, the HR professional needs to have a deep understanding of the business in order to ensure the right mix of skills, knowledge, and ability in the workforce.  Michael brought this focus to bear as he provided HR leadership for three different successful business turnarounds.

Michael has his MSILR from Rutgers University.  He recently finished a two-year term as the Chair of the Washington, DC-based Senior Human Resources Executive Forum.

Yeva Madden

Overview and Strengths

As an Executive Coach, Yeva engages with clients to explore the alignment of individual and organizational needs to help individuals master the skills, behaviors, and competencies that are vital to successfully navigating complex workforce challenges.

Prior to joining CCI Consulting, Yeva provided leadership development coaching engagements to a variety of organizations and invidividuals all over the world. Her prior corporate experience includes leadership positions in health informatics and higher education. Through her work as a executive leadership coach, Yeva assisted her clients with evaluating the health of organizations, developing strategies for performance improvement, and sustaining change. She has tactical experience applying interventions and employing system leverage points that result in increased customer satisfaction, business profitability, and effective team leadership.

Yeva has a master’s degree in Human Development from Fielding Graduate University and a master’s degree in Health Informatics from the University of Illinois in Chicago. She is completing a doctorate in Human Development with a concentration in Evidence-Based Coaching from Fielding Graduate University. In addition, Yeva has completed Knowledge Based coaching training (ICF accredited) and holds IFC’s ACC certification. She is actively involved in local professional organizations and serves on the communities of the Philadelphia Chapter of the International Coaching Federation.

Coaching Philosophy

Known for her ability to ask the right questions and create space for people to evolve, Yeva enjoys working one-on-one with individuals and organizations to improve employee development and performance management. Her philosophy is rooted in transformational learning theory as well as whole person and systems approaches in facilitating the organizational mission via an individual’s authentic growth, both personally and within the organization.

Specializations

• Executive Coaching and Assessment
• High Potential Identification and Development
• Employee Engagement
• Systems Approach
• Women in Leadership Roles

Orly Maravankin

Orly, a member of the International Coach Federation (ICF), brings 25 years of business experience as a global consultant and executive coach. Orly partners with a wide range of organizations across sectors/industries (for-profit and nonprofit) to build a high-performing work climate through leadership development & executive coaching.

Drawing from depth of knowledge in 4 areas – Business, Brain-based coaching, Mindfulness, and Psychology – Orly offers a unique perspective. She provides leaders with practical applications for their particular needs and powerful coaching tools specifically designed to create change. Orly helps leaders manage triggers, build resilience and capacity, lead their organizations effectively with emotional intelligence, and thrive.

Orly’s business experience helps her grasp leadership challenges and understand megatrends that define skills required for 21st century leadership. She has been a trusted advisor to many Fortune 100 companies (awarded ‘Partner of the Year’). Orly held various senior executive positions including: Leading product divisions across NA/LATAM/Europe/APAC, facilitating global portfolio alignment across product areas, and managing Global Key Accounts. She is a member of the ‘Forbes Coaches Council’ and serves on the Advisory Board for Penn State University.

Andrea Thomas Merrick

Andrea is highly skilled human capital consultant specializing in career transition counseling, HR compliance, and executive coaching. She has consulted with CCI for over ten years practicing across a breadth of topics including risk mitigation/compliance (HR Audits), HR Administration (employee handbooks, job descriptions, policies and procedures), third party support (Ombuds, HR Hotline, and investigations), as well as coaching in both the career transition and performance/development milieus.

Prior to consulting with CCI, Andrea held the position of vice president/corporate counsel at Prudential Financial, where for 20 plus years she provided legal counsel to various business units including individual and group life insurance, healthcare, life and annuities, and AARP Operations. Over the course of her career, Andrea handled employment law matters, oversaw litigation management, partnered with trade associations for government affairs, oversaw legislative tracking, worked on compliance/regulatory matters and counseled internal clients on an array of business issues, to name a few.

Known for her professionalism, attention to detail and excellent interpersonal skills, Andrea engages easily with clients establishing a strong working relationship based on trust and respect. Andrea is attentive to clients’ needs and goals, continually striving to support them by delivering a high quality work product efficiently.  Recognizing the importance of clear communication, effective listening and prompt identification of issues combined with Andrea’s desire to see her clients succeed, she has gained their confidence and praise.

Andrea received her Bachelor of Arts Degree in English from The University of Pennsylvania and her Juris Doctor Degree from Temple University School of Law. Additionally, she is certified by Career Partners International as a Senior Career Transition Consultant.

Anthony Natale

Tony is a senior consultant with comprehensive experience working with various levels of management to align business functions with organization goals. His expertise includes career management/coaching, developing and executing business strategy, communicating with both staff and stakeholders, talent management, talent acquisition/recruiting, performance management, training and development, employee relations, labor, compensation and benefits.

During his career, Tony has worked in a broad range of environments including manufacturing, engineering and construction organizations, chemical distribution, food distribution, real estate and insurance. In addition, he has experience that includes global and multi-site organizations as well as both public and private enterprises.

Tony has been known for his ability to take the strategic business goals of an organization and translate them to tactical solutions.  In addition, he has strong communication and project management skills that ensure appropriate implementation of the corporate goals. In his role as a career transition consultant, he draws on his varied experience as he partners with his clients to provide guidance and strategies to ensure they meet their goals.

Prior to joining CCI, Tony held key HR roles with Airgas East Region and Day & Zimmermann providing guidance to senior leaders concerning staffing, promotions, demotions, terminations and employee development.  He designed and implemented training programs and developed strategy and tactics to support talent acquisition, talent management, safety programs, labor relations and management succession plans.

Tony earned a master’s degree in Business Administration from Saint Joseph’s University after previously earning his bachelor’s degree in Psychology from Saint Joseph’s University.

Betsy Natale

As a Senior Career Transition Consultant at CCI Consulting, Betsy partners with individuals throughout their career transition process. Providing guidance and empathy during this stressful time, Betsy utilizes her experience in coaching and Human Resources to elicit from the client their career aspirations and identify their key competencies. With experience in corporate recruitment, Betsy can see the client through the eyes of the employer, as they prepare to present themselves in person, through audio or visual media, and in writing. She can help the candidate prepare for the interviewing process through coaching and mock interviews using a behavior-based style.

Prior to joining CCI, Betsy spent over 20 years in Human Resources, working in a variety of industries, including pharmaceutical, manufacturing, staffing and healthcare. In her most recent position, she was a Health & Wellbeing Manager at GSK (GlaxoSmithKline). There, she utilized her marketing and nursing background to lead a team in providing wellness services to employees in the Philadelphia area. Because health and job satisfaction are often closely intertwined, Betsy was able to draw on her medical knowledge to create programs that focused on work-life balance and addressed health risks by engaging employees in strategies for decreasing stress and increasing productivity.

Prior to GSK, Betsy was a Human Resources Manager for Flavia Beverage Systems, a division of Mars Inc. During her tenure, the number of employees in this fast-growing organization doubled as the result of aggressive recruiting efforts. Other areas of expertise include employee relations, training and development, change management, and succession planning.

Betsy has a Bachelor of Science degree in Business from the University of Delaware where she majored in Marketing and an Associate of Science degree in Nursing from Delaware County Community College. She is a Registered Nurse in the State of Pennsylvania and a Board Certified Occupational Health Nurse. She is a weekly volunteer at Community Volunteers in Medicine, based in West Chester, PA.

James Parker

As a Senior Consultant, Jim partners with individuals to provide guidance and strategies to meet their personal and professional goals. His key areas of expertise include career coaching, talent development, training, networking, and leveraging social media in a job search. Jim brings over 20 years of human resources, talent development and privacy experience to the organization.

Prior to joining CCI Consulting, Jim was a Firm Director with Deloitte in the talent organization responsible for Compliance Management.  Jim was responsible for the implementation of both the privacy initiative and safe harbor compliance within the talent organization.  Deloitte is a global firm delivering services in audit, consulting, financial advisory, risk management, tax and related services.  Before joining Deloitte Jim had extensive experience in both domestic and international human resources with Scott Paper Company.  Scott was a global manufacturer of both in-home and away from home tissue products.  He led the development of consistent human resources practices and was responsible for capability development, recruiting, hiring, retention strategies, and the development of competitive compensation strategies.  Jim led human resource efforts in the successful start-up of greenfield sites in the U.S., Germany and China, and the transition of a major tissue manufacturing acquisition in northern Europe.

Jim has a seasoned background in human resource operations and has led numerous human resource teams in their transformation to becoming more focused and aligned to business goals and needs.  He has worked in a variety of manufacturing and financial services roles at all levels of the organization and in diverse cultural environments.  Jim was the first human resource professional to be expatriated by Scott Paper Company in its 114-year history in order to address inconsistent practices in their Asia/Pacific operations.  He was also the only human resource professional in Deloitte to be certified by IAPP (International Association of Privacy Professionals).

Jim has a BS in Liberal Arts from Samford University and a master’s degree in Theology from the Southeastern Baptist Theological Seminary.  As mentioned above, he is also certified as a privacy professional and earned his PHR while at Scott.  Jim was recognized with the Innovator’s Award at Scott for work in transiting manufacturing operation from Singapore to Malaysia.  He has been a featured speaker at ERC (International Employee Relocation Council) and the American Management Association.

Jim is an emeritus member and vice chair of the Board of Directors of a regional medical center in Vineland, NJ.  He led the consolidation of three local United Ways in that community into a county wide organization resulting in increased contributions and social service offerings.

Frank Pepe

Frank brings nearly a decade of diverse training, teaching, and curriculum development experience. He specializes in developing creative and unique lessons and courses designed to maximize participant engagement and application. His past classes have been described as interactive, thought-provoking, and impactful.

Prior to joining CCI, Frank focused on training and adult education in the Learning and Development sector, allowing him to further hone his skills in facilitation and design. He was previously a high school history teacher, where he designed and facilitated a curriculum that made a traditionally monotonous subject come alive for his diverse population of students.

As a former athlete, Frank considers his favorite area of expertise to be team effectiveness. He believes that a team functions best when its “players” are put in the best positions to make plays and take action. Frank has also designed and facilitated courses in communication skills, customer service, management, leadership development, and workplace safety.

As a curriculum designer, Frank believes the most effective instruction comes from learners “getting their hands dirty” by practicing immersive, applicable exercises that directly correlate to job scenarios. He also utilizes Socratic Seminar in his courses to generate constructive debates that produce solutions and solve complex business problems.

Frank has a bachelor’s degree in history from Holy Family University.

Suzanne Perry

Suzanne is a Certified Professional Coach (CPC) with training from the College of Executive Coaching and certification from the International Coach Federation (ACC). She is also certified in Marshal Goldsmith Stakeholder Centered Coaching and the widely respected EQi-2.0 Assessment for Emotional Intelligence.  She holds a Masters in Organizational Dynamics and a BS in Psychology.  In addition, she leverages 20+ years of senior management experience, including Fortune 500 Business Development, to bring a dynamic array of education, experience, skills and insights to coaching.

Her executive coaching experience is focused on leadership development in health care, financial services, higher education, and manufacturing. She is experienced at addressing a broad range of leadership challenges including effective communication, navigating to higher levels preparing for a promotion, team building, improving delegation, leading strategically, developing executive presence and influence skills, emotional intelligence, work-life balance, developing relationships and building trust.

In addition to her broad-based expertise, Suzanne has solid experience helping mid-level executives and sales professionals develop their own and their team’s potential and productivity. She is past Vice President of International Coach Federation’s Philadelphia Chapter.

Marc Prine

As a Consultant and Executive Coach, Marc partners with individuals to provide guidance and strategies to achieve their personal and professional goals. His key areas of expertise include talent development through a strengths-focused, data driven lens; executive assessment for individuals and teams; and performance improvement through key performance indicators. As a coach, Marc helps clients to leverage data-driven principles in a flexible and approachable manner.

Prior to joining CCI Consulting, Marc specialized in leadership development, particularly executive assessment and coaching where he worked with organizations to integrate empirically supported methodologies into the management of human capital. His focus continues to be optimizing the selection, development, engagement, and retention of employees through use of people analytics, assessment, and psychology.

Marc holds a Doctorate in Business Psychology from The Chicago School of Professional Psychology and a Master’s Degree in Industrial Organizational Psychology from West Chester University. He has extensive experience in numerous assessments and is Prosci Change Management Certified. Marc is an active member of the Society for Industrial Organizational Psychology and has presented at national conferences on a variety of topics. In addition to consulting, Marc is an adjunct professor of several graduate level courses and has been published in Forbes, The Huffington Post, and Fast Company. Marc also sits on the executive board for a number of Philadelphia-based non-profits, and is an advisory board member for a handful of local startups.

Christina Renshaw

Christina is a respected and valued Executive Search Consultant on the CCI team who consistently delivers high quality results for our clients. She is an adept Marketing and Talent Acquisition professional who effectively blends these skill sets into her approach to recruiting.

She joined CCI in the early part of 2014 and is partnering with clients across their varied functional needs on the most complex and challenging projects. Prior to joining CCI, Christina’s career began in the search agency environment before expanding in to a Marketing career with The National Basketball Association (NBA), where she travelled extensively internationally managing high-profile projects while becoming particularly skilled in the nuances of cultural diversity. Christina was also the Director of Events for Susquehanna International Group. Her foundation in marketing heightens her passion for protecting the brand and image of the client; she maintains this perspective in everything she does.

After starting her family, Christina launched an independent search consultancy with a focus on the areas of clinical affairs, medical affairs, and medical communications with Pharmaceutical, Biotech, CRO’s, Medical Education Agencies (Promotional, Publications, CME), and Pharmaceutical Advertising Agencies.

Christina excels at zeroing in on what the client truly needs and then identifying, engaging, and securing candidates that precisely match each unique situation and circumstance. Clients appreciate her personalized and tailored approach to every engagement. Working from a holistic view in making the best match for both the client and candidate, Christina is proficient at assessing and matching competencies, motivation, and fit – to assure successful placements.

Christina earned her BA, Business Administration from Muhlenberg College.

Mary Riccobono, SPHR

As Strategic Consulting Advisor, Mary brings deep and pragmatic business experience across all areas of human resources to CCI Consulting. Her blend of internal corporate leadership and proven management consulting expertise positions her as a unique and highly capable consultative business partner to CCI’s diverse portfolio of clients.

Mary held leadership roles at CCI Consulting spanning 17 years and has been a key contributor to the overall success of the firm. During her original CCI tenure as Senior HR Consultant from 2001 – 2003, she delivered talent acquisition consulting services for key clients and provided career transition coaching services to executive clients. She took a five-year hiatus from CCI for a progression of corporate HR leadership roles at AmerisourceBergen before rejoining our firm in 2008 as Vice President / Practice Leader, Talent Acquisition. From 2013 – 2015, Mary served in a dual capacity, successfully leading both our Talent Acquisition and Talent Development Practices before returning her sole focus to our Talent Acquisition Practice.

As Vice President, Talent Acquisition, Mary effectively leveraged the broad scope of her experience, along with her strong customer service and result orientation, to build CCI’s impressive and successful search practice and to position the practice for continued growth going forward.

In her current role as Strategic Consulting Advisor, Mary continues to consult on strategic and operational business matters of the firm and on client-facing projects that leverage her significant expertise.

In addition to her roles at CCI Consulting, Mary held various HR leadership roles at AmerisourceBergen, Provident Indemnity Life Insurance Company, Retired Persons Services (AARP Pharmacies Administrator), and The Renfrew Center, as well as partnered with diverse clients while in private practice.

Mary holds several professional certifications that cover a range of expertise, including DiSC Behavioral Styles, PDI Manager and Executive 360 Coaching, CPI Career Transition Coaching, and Linkage Change Management.

Andy Rosen

Andy is a compensation/reward consultant with highly developed analytical, business development, leadership, relationship building and communication skills.  With over 40 years of experience, he is an expert developer of strategic reward systems.

Andy has provided compensation/reward analysis and recommendations to a wide range of clients.  In addition, he is actively involved with a company that consults and encourages employees to get more active and healthy by directly linking their activities to charitable contributions.

Previously, Andy was leader of the compensation business for Buck Consultants (now Conduent) and an executive vice president with ORC Worldwide (now part of Mercer), where he led the U.S. compensation consulting practice and the global compensation survey business (SIRS).  In addition, he was a vice president with Aon Consulting (now Aon Hewitt), where he led the national employee compensation practice.

Andy has conducted and managed major projects in the areas of compensation analysis, total reward strategy, market analysis, performance management, incentive design, and salary management including job analysis/job evaluation and job architecture, for U.S.-based and global clients in many industries.

As a committed member of his community, Andy serves on the Board Human Resources Committee of the Swarthmore Co-op and manages the revitalized Swarthmore Farmers Market, which was recently ranked #1 in Pennsylvania and #8 in the U.S. by the American Farmland Trust.

Because of his recognized expertise, Andy is a frequent speaker, presenter, and author/co-author of numerous articles and book chapters in several editions of the Compensation Handbook and The Talent Management Handbook.  He is a member of WorldatWork, PEBA, Philadelphia Society for People & Strategy, and Beacon.

Andy earned an MBA degree in Finance from the Wharton School of the University of Pennsylvania, a Master of Social Service degree in Social Service Management from the Bryn Mawr Graduate School of Social Work & Social Research, and a B.A. degree cum laude in Political Science from Williams College.

Hannah Selheimer

In her role as a Human Resources Consultant, Hannah partners with clients to ensure that company goals are met.  She is adept at managing a wide range of onboarding functions, organizational development, and other HR consulting projects.   

Hannah is a performance-driven business professional with broad-based human resources skills. She has provided a wide range of Human Resources services to support both large and small organizations, and more recently, higher education. Her skills are best utilized for services such as new employee onboarding, employee handbook development, offer letter development, and Workday. 

Prior to joining CCI, Hannah had integral experience with a home healthcare start-up where she balanced a Human Resources/Operations role. In addition, she has strong experience providing hiring strategies and role development.  

Hannah has a reputation for being an organized, determined consultant who is eager to learn. She is an innovative problem-solver and decision-maker. These attributes allow her to effectively balance the goals of the organization with the needs of the employees.  While at her previous employer, she received remarkable recognition from the Pennsylvania Department of Human Services for her Fall 2020 audit.  

Hannah studied Communications at Bloomsburg University where she served as secretary and president of Active Minds in consecutive semesters. She was also involved in Alpha Phi Omega, a community service fraternity that assists the surrounding communities.  

Carol Staubach

As a Senior Consultant, Carol works with groups and individuals through their career transition. Providing structure and guidance during a potentially stressful time in their career, Carol supports each candidate from self-assessment and goal development to a pro-active search for their next position. Her key areas of expertise include career coaching, managing personal health and stress during the transition, group facilitation, networking, and leveraging social media in a job search. Carol also provides coaching support for individuals making the transition from career to retirement, providing an exploration of personal and financial well-being, as well as balancing family and caregiving needs.

Carol not only focuses on career transition services but also on employee wellbeing and employee health. Whether facilitating groups exploring networking opportunities in their chosen career industry, or improving nutrition to support overall health and resilience, Carol uses her expertise in career transition and wellness to help others achieve their life goals. Workshop development and delivery experience is both broad and deep, from Successful Self-Marketing Techniques in Job Search to Simple Changes to Better Health. On a one to one level, Carol has coached those in career transition from executive to individual contributor in a variety of industries.

Known for her high energy and ability to tackle complex challenges, Carol enjoys working one on one or with individuals and organizations to improve human resource and health services. She gets as much out of working with candidates in transition as she does helping them. Building an exploratory relationship to find an individual’s strengths and passion is the secret ingredient to career success. Carol thrives on facilitating this journey with CCI tools and supporting the networking processes that make for a winning combination. She is actively involved in local professional HR organizations and the Greater Philadelphia Business Coalition on Health. She serves on the board of the Rocky Run YMCA and the Friends of the Women’s Commission of Delaware County.

Carol has a Bachelor’s Degree in American Studies and Sociology from Bowling Green State University and a Master’s Degree in Public Health from Drexel University School of Public Health. She is a past Certified Vocational Rehabilitation Counselor and Certified Case Manager.

Chuck Stickler

As Director, Client Services, Chuck partners with clients across a broad range of industries to fill their functional needs, ensuring they have the right leadership talent in the right place at the right time.

His career in Talent Acquisition began in 1995 and encompasses an impressive history of helping organizations secure top talent to meet their business objectives. He is known for his ability to fill critical roles across a wide range of managerial and leadership needs through to the C-suite.

Chuck brings his passion for excellence and efficiency to each engagement and follows both a disciplined and tailored project plan methodology to achieve optimal results.  His exceptional executive search capabilities coupled with a collaborative style make him a true consultative business partner to clients.

Chuck has an innate ability to connect with targeted candidates, turning the most passive of candidates into highly motivated and engaged applicants. His skillful ability to negotiate and influence is a true asset.

Chuck earned a Bachelor of Science in Marketing from Villanova University.

Marilyn Stika, MSOD, CMF

As a Senior Career Transition Consultant with CCI Consulting, Marilyn counsels individuals from a wide range of industries who are in career transition to successfully reach the next level in their careers. She assists them with successful strategies to fulfill their career pursuits through her personalized, caring service.

Using her excellent listening skills and keen insight, Marilyn accurately analyzes and identifies salient factors to facilitate solutions and issues. She is proactive in identifying career opportunities and developing effective search strategies. Her expertise includes healthcare, financial services, communications and insurance organizations. She has coached hundreds of private clients in transition from a myriad of industries and companies.

Marilyn is an ICCI Board Certified International Career Management Fellow with 20 years of experience. She is a magna cum laude graduate of Rutgers University with a bachelor’s degree in Psychology and holds a Master of Science degree from the Organization Dynamics Program at the University of Pennsylvania with a concentration in Executive Coaching. She is a graduate of Corporate Coach University International, an ICF accredited school of coaching, and has successfully completed 150+ hours of coach training. Marilyn is certified to administer the Myers-Briggs Type Indicator and to present Life Orientations Training (LIFO), a strength based self-development, communication and productivity tool. Marilyn guides, motivates, counsels and instructs highly diverse professionals in defining their talents, skills and abilities in a broad range of fields.

Marilyn has several professional memberships including the Association of Psychological Type, the National Career Development Association and the Association of Career Professionals International. She is also a Board-Certified Career Management Fellow through the Institute of Career Certification International.

Jill Still, CEBS, PHR

As a Career Transition Consultant, Jill uses a tailored, strategic approach to assist her clients in developing their personal and professional goals. Her key areas of expertise include career coaching, planning, networking, and leveraging social media in a job search. Jill brings over 20 years of human resources and employee benefits experience to the organization.

Prior to joining CCI Consulting, Jill provided employee benefit consulting services to multiple middle market companies in her role as a Managing Consultant at Savitz, a regional actuarial, benefits consulting and administration firm. Jill’s prior corporate experience includes leadership positions in employee benefits consulting at the Hay Group, a global management consulting firm. Through her work as a benefits consultant she assisted her clients with benefit plan strategy development, budgeting, design, funding, compliance, communications, and administration. Jill has also held volunteer leadership positions with the Abington Hospital Women’s Board and the Jenkintown Day Nursery Board of Directors.

Known for her personal and creative approach to working with clients, Jill thrives on helping individuals develop their goals through self-assessment, insight and strategic direction. She has an extensive contact network and takes every opportunity to help connect people.

Jill has a Bachelor’s Degree in Psychology from Amherst College and achieved the Certified Employee Benefits Specialist designation through the International Foundation of Employee Benefit Plans and the Wharton School of the University of Pennsylvania. Jill is a licensed life and health insurance agent and holds the Professional in Human Resources (PHR) certification.

Diane Tarka, PHR, SHRM-CP

In her role as a senior consultant, Diane partners with clients to ensure that company goals are met. She is adept at managing a wide range of performance management, employee relations, training, organizational development and other HR consulting projects. Additionally, she has strong experience providing career transition/management coaching.

As a consultant, Diane is a performance driven business professional with broad based human resources expertise. She has provided a wide range of Human Resources support to both large and small organizations providing her expertise for such services as: career coaching, performance management, employee relations, new employee onboarding, employee handbook development, employment law, consistent HR policies and staff development.

Diane has a reputation for being a creative thinker, problem solver, decision maker and business partner who effectively balances the goals of the organization with the needs of the employees. She is a proven leader, mentor, trusted advisor and negotiator.

Prior professional experience includes experience with various organizations, including HR roles with a software company and large healthcare diagnostic organization. In addition, she has strong experience as a consultant providing a broad range of HR services to her clients.

As a committed professional, Diane is involved with and a member of the Society for Human Resource Management (SHRM) and the Greater Valley Forge Human Resource Association. She has earned the PHR and SHRM-CP certifications
Diane holds a Bachelor of Arts in Journalism with a concentration in Public Relations from Temple University.

Lisa Tomlin

Overview and Strengths

With more than 15 years of coaching leaders from Fortune 100/500 companies, Lisa is a Professional Certified Coach through the International Coach Federation (ICF). Her passion is driven by a desire to help leaders perform at their very best in an ever-changing business world.

Lisa brings 20 years of experience working in senior leadership roles and has held positions as a Senior Vice President, Client Solutions Partner, driving sales and client relations at a global management consulting firm. In addition, she was the Senior Vice President, Coaching Practice Leader, at a global professional services firm. In this role, she built and managed a team of over 60+ consultants deployed nationwide. Lisa has applied her business expertise to organizations in the financial services, healthcare, insurance, manufacturing, pharmaceuticals, and supply chain industries. Her ability to incorporate a leader’s business objectives with their people strategy has been a defining trait in her coaching philosophy.

Recently, she spoke at the Society for Human Resources Association and Association for Talent Development global conferences on “Leadership Development in a New Era” and “How to Cultivate Inclusive Leaders-at-All Levels”. Lisa is an advocate for adults with disabilities. She loves to hike, and volunteer at the animal shelter. She is also a champion for food advocacy, promoting access to healthy food to communities in need.

Coaching Philosophy

Lisa is a highly motivational and insightful coach as her clients find it easy to engage in her warm personality. This pairs seamlessly with her experience as she brings a keen understanding of what organizations want from their leaders to each session. This includes helping leaders achieve a growth mindset, initiate change, and manage transformation, while remaining agile and resilient. She meets her clients where they are, and leverages coaching techniques, to strengthen their leadership impact. Her coaching energy is transformational and goal oriented. She believes an authentic relationship with leaders encourages self-discovery and mindset shifts.

Specializations

• Leading through change and transformation
• Moving from a technical expert to strategic leader
• Creating inclusive high performing teams

Lorraine S. Webb

Lorraine Webb brings strategic insight and openness to her executive coaching practice. With more than 25 years of experience in the utility, pharmaceutical and manufacturing industries, Lorraine has grown to be a trusted coach and advisor, providing counsel to C-Suite executives and senior management. As a hallmark to her career, she built a robust coaching culture that resulted in her organization being recognized as an employer of choice. Lorraine is passionately committed to helping people identify those behaviors that will lead to their success. Prior to launching her executive coaching practice, Lorraine served as the Vice President of HR for the largest municipally owned gas utility in the nation. She spearheaded the effort to develop a strong talent bench which included creating leadership development programs, including coaching, for both emerging and senior leaders.

Lorraine’s coaching focuses on guiding leaders to become more transparent and authentic so that they can get the best out of themselves and their respective their teams. She extends this guidance to her dynamic work with Boards and non-profits. Taking from her broad experience, Lorraine bridges her internal coaching background with her skills as an executive coach to help her clients reach their full potential. Similar to her service as an internal coach, today Lorraine guides leaders and organizations to become more open, diverse and inclusive.

Maureen Yanoshik

Maureen is a Senior Consultant with CCI Consulting. She has a reputation as an expert in helping organizations build teams and processes that are focused on customer service, teamwork, process improvements, innovation and profitability. She is an excellent consultant, project manager and facilitator known for delivering quantifiable, profitable, and high quality interventions needed to compete in today’s business environment of rapid change, competitive markets, and limited resources.

As Director of Prudential’s AARP Human Resource Team, Maureen was responsible for all HR services including training and development for over 4,000 employees. As part of her fast-track development plan, Maureen also led the customer service operation for Prudential’s largest client, winning awards for service and innovation. She led the organization through extensive growth and many profitable years. She graduated from Penn State University and completed graduate work at the University of Georgia.

Christine Hackett

As a Career Transition Program Lead, Christine facilitates the delivery of Career Transition programs, working with the internal operations team and participant groups and individuals through their career transition. Her key areas of expertise include career transition support, coordinating the delivery of coaching services by external contract coaches, webinars and networking opportunities. The CCI Career Transition practice provides structure and guidance during a potentially stressful time in our participant’s career.  Christine will also provide critical reporting and analytics support to identify areas of strength and opportunities for efficiency and improvement in Career Transition services.

Christine also provides support for candidates from self-assessment and goal development to coaching, managing personal health and stress during the transition, group facilitation, networking, and leveraging social media in a job search. Christine also provides coaching support for individuals making the transition from career to retirement, providing an exploration of personal and financial well-being, as well as balancing family and caregiving needs.

Prior to joining CCI Consulting, Christine worked with two highly regarded non-profit organizations where she provided training and mentorship support services to members of disenfranchised communities. Her prior corporate experience includes leadership positions in the healthcare and human services sectors. Through her work as an Apprenticeship Coordinator and Employee Retention Specialist she recruited, trained, onboarded and managed apprenticeship and training programs and connected individuals with opportunities that provided family sustaining wages.

Known for her high energy, positivity and ability to tackle complex challenges. Christine enjoys working one-on-one or with individuals and organizations to improve human resources and health services. She gets as much out of working with candidates in transition as she does with helping them. Building an exploratory relationship to find an individual’s strengths and passion is the secret ingredient to career success. Christine thrives on facilitating this journey with CCI tools and supporting the networking processes that make for a winning combination.

Arlene Magargal

As Manager of Career Transition Client Services, Arlene facilitates professional relationships between experienced consultants and participants seeking career transition coaching and new job opportunities.  With a commitment to developing client relationships, Arlene’s approach is to identify requirements and determine solutions.  She has a reputation for streamlining processes and improving both internal and client outcomes.

Previously, she managed the background screening process for a large, international client within the CCI HR Consulting practice by collaborating with recruiters, candidates, customer support and management for this client’s needs.  The adjudication of hundreds of candidates was accomplished by systematically analyzing and verifying education, employment and reviewing criminal/drug screen reports.

Prior to joining CCI Consulting, Arlene served in an administrative leadership role for the Perkiomen Valley Chamber of Commerce. Partnering with the Board of Directors in a nonprofit setting, she promoted the mission of the organization and identified new business-related opportunities within the community.  She has been an advocate for economic development facilitating introductions of business leaders, governmental officials and service organization representatives.  During the recent economic downturn, she was instrumental in enabling the organization to maintain its brand and community presence.

Arlene demonstrates strong project management skills, a lifelong interest in adapting to new technology, resulting in budgetary savings, productivity and corporate presence. She is known for her calm demeanor and empathy, especially when communicating with clients dealing with difficult circumstances.

Cindy Nichter

As a member of the Client Service Support team, Cindy primarily provides extensive support to the CCI Sales team members.  In this role, she creates and produces various sophisticated reports for sales analysis and for presentation to clients.  Additionally, she creates and edits proposals, presentations and other materials as requested.

Cindy is an experienced administrative professional with extensive experience in heavy volume, fast-paced environments.  She is known for her strong organizational and time management skills, her exceptional customer service abilities and professionalism and resourcefulness, especially under high stress situations. She is a strong self-starter with the ability to research and find answers quickly.

Prior to joining CCI Consulting, Cindy managed the corporate accounts receivable and administrative functions for the Law Offices of Robert A. Stutman.  She was the registrar and administrative assistant for the Long & Foster Real Estate School.  Earlier in her career she held various roles with Saint-Gobain Corporation.

As a part of the CCI team, Cindy is recognized for her customer relationship management, project/process management, records management, and organizational/time management skills.  In addition, she is known for her excellent knowledge of MS Office, her ability to manage confidential business documentation along with scheduling and meeting planning skills. She remains calm under pressure and has a keen ability to adapt to change and provide solid solutions to challenges.

Cindy earned a Bachelor of Science degree in Business & Marketing from Drexel University.

Marjorie Rio

As part of the Client Service Support team, Marjorie aids all practices with administrative needs such as reporting, onboarding, mailings, binders, copying, reception desk, conference calls, scheduling office space, and assisting with office equipment. Additionally, she assists with IT issues, including managing help tickets, and overseeing hardware and software. She also aids the support of the telephone system.

In her role supporting the Talent Development practice, Marjorie is the administrator for DiSC, ASSESS, KF360, Profilor, MBTI, TKI, Hogan, and EQ. She completes the set-up, maintenance, reporting, and downloading of the final output. Throughout the process, she communicates directly with the Coach, and occasionally the client. Marjorie also has experience with international and domestic Employee Engagement Surveys using Survey Monkey.

Prior to joining CCI Consulting, Marjorie worked in the market research field for 20 years as the Manager of Sampling and IT. Market research provided her with some basic skills needed to work with the assessment team at CCI. She also has 10 years’ experience as a Customer Service Representative in the specialty field of Equine Insurance, managing approximately 30 accounts monthly.

Marjorie is known for her organizational skills, dependability, her excellent ability to manage her fluctuating work flow and meeting deadlines. She has strong documentation skills and has created instructions for many IT procedures, as well as documenting all assessment processes for the Talent Development practice. Marjorie has a talent for understanding a situation, identifying problems, and providing excellent solutions.