Effective leadership is a critical component of long-term organizational success. However, those leaders can be difficult to find. Rather than depending heavily on external hires, CPI’s seasoned leadership development consultants work with current and potential leaders within your team to steer them to organizational success. Our development and coaching services are designed to enhance leadership capabilities, foster organizational growth, and prepare potential leaders to step into those roles as their talents are developed.
Leadership roles are complex and ever-evolving. Our executive coaching services help leaders master the skills and behaviors necessary to navigate these demands successfully. CPI boasts a 96% customer satisfaction rate among the leaders we work with. Our high-touch, scalable approach helps those in leadership positions to build rapport, trust, and working relationships with their colleagues and subordinates.
Our experienced coaches have hands-on experience working in senior leadership roles. They are well-equipped with both experience and credentials that are highly sought-after in the coaching profession. Working together with our clients, they hone their skills and strategies to teach executives, managers, and high-potential employees how to increase their impact and overall value to the organization.
As leadership development consultants, we know successful organizations should view their leadership team as a competitive advantage. Our focus is on increasing the capacity and capability of leaders at all levels of your organization. We teach them how to harness and cultivate creativity, encourage critical thinking in themselves and others, and provide various opportunities for skill application. A world-class leadership development program like those provided by CPI expands the capabilities of leaders, giving them, and the company as a whole, a leg up on the competition.
Organizations maximize their success when individuals, teams, and the organization as a whole interact effectively. Our behavioral, career, and 360-degree assessments provide invaluable insights to facilitate this collaboration. Behavioral assessments give individuals an introspective understanding of their own behaviors and preferences, allowing them to lean on their strengths and work on their weaknesses.
360-degree assessments collect extensive feedback about an individual’s key work relationships. This helps individuals optimize strengths and gain insight into areas for development, helping develop a corporate team that collaborates easily even through uncertain times. This insight, combined with our personalized evaluation and coaching, gives individuals and organizations an option to improve their development and grow both personally and professionally.
Internal career management is vital to help retention rates, increase organizational effectiveness, and position your organization as an attractive employer. CPI provides scalable and customizable approaches that encourage and support internal career development programs. By addressing the career development needs of employees, organizations can help ensure their staff remains engaged and committed.
Coaching is a critical component of any talent development strategy. Our scalable coaching solutions empower individuals at all levels within an organization to master the skills, behaviors, and competencies they need to navigate the professional challenges of today and the future.
Whether it’s high-potential employees, mid-level leaders, front-line managers, or entire teams, our coaching programs provide high-impact results. From emotional intelligence to team development, we address diverse organizational challenges, providing direct and measurable impacts on performance and engagement.
Talent is a strategic imperative and developing that talent is key to long-term success for organizations. At CPI, we bring our extensive knowledge and practical expertise to the fore, helping develop and grow your workforce from within.
Contact us today to discuss how our services can elevate your company’s leadership capabilities, foster organizational growth, and develop internal talent for sustained success.
“Through coaching I was able to improve my partnership skills with divisional leaders and other executives, as well as with my direct reports. The 360 assessment helped me get a sense of the issues that required heightened awareness and development. All told, as a result of coaching I walked into an expanded role with greater confidence and effectiveness as a leader.”
“CCI successfully delivered on a retained executive search for a COO who is now positioned to transition into the CEO succession role. The search had an extremely aggressive time frame and my Board of Directors couldn’t be more pleased with the quality and timeliness of this search!”
“In general, I have not been impressed with previous engagement surveys. However, CCI’s survey provided the best process and analysis tool that I’ve experienced. Rather than being overwhelmed with data, the survey results were easy to understand and we were able to drill down in detail to determine what actions to take.”
“I highly recommend CCI. They are very flexible with your needs. They are a trusted partner to assist us with the variety of challenges we face especially in light of ever-changing legislative changes impacting employers today. CCI is sensitive to looking for alternative solutions.”
“From the onset, I knew my coach would give me candid / honest input without sugar coating it. This understanding continued throughout. It allowed me… it FORCED me to view things that I may say, do, process from a truly objective vantage point; thereby being more thoughtful in how I might face [and handle] certain difficult situations.”
“CCI’s Human Resources consultants possess expertise in all aspects of the HR function. When you have a CCI HR consultant on your team, you not only have the skill and talent of that individual consultant available to you, you also have the expertise of the entire CCI HR team at your disposal.”
“This online survey tool far exceeds my wildest expectations. The tool is easy to use and allows us to take a deeper dive by filtering the data to focus on areas where we can improve engagement.”
“Since 2010, we’ve partnered with CCI to fill our talent needs across the country and across business units, functional areas, and job levels. It’s been a great association. CCI is focused on quality, results, and solutions and provides continuous communication. We often have competing business priorities and they have been flexible in adjusting to our needs. Candidates speak highly of their experience with the CCI Search Team. They are a trusted partner, helping us attract and hire great additions to the team!”
“I use CCI for all of my outplacement and have received positive feedback from all of the ex-employees who have used their service. CCI does not look for easy solutions. Rather, they look for long-term solutions with the individual’s well-being in mind.”
We welcome the opportunity to connect and support you across a broad range of all your talent and HR needs.
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Lorraine Webb is a human resources and organization development executive with significant experience in the energy and utility markets.
Currently, Ms. Webb is Vice President of Human Resources and Organizational Development for Philadelphia Gas Works (PGW) and is responsible for all human resources and organizational development functions including compensation, benefits, recruiting, talent management, wellness, EEO, EAP, HRIS systems, learning and development.
Ms. Webb and her team have played a pivotal role of building a talent management program and succession planning process in the face of exiting baby boomers, while effectively managing significant challenges in terms of internal and external constraints.
Recently, Ms. Webb and her team were awarded the inaugural 2019 Employer of Choice award by the Office of Workforce Development, City of Philadelphia. This award recognizes exemplary HR practices.
Further, under her leadership PGW won the HR Department of the Year Award in
2011 and has been cited on numerous occasions as a Best Places to Work for
Minorities and Women in Engineering by Diversity Magazine.
Ms. Webb was an honoree for Philadelphia Leadership Awards for Women’s E News, 2010
Adding to her experience in the energy/utility arena, Ms. Webb has worked as an HR professional in the pharmaceutical industry, manufacturing and banking. Ms. Webb is passionate about coaching and enjoys helping professionals and executives reach their full potential.
Ms. Webb is a graduate of Binghamton University and is a member of SHRM.
Tom Sontag is the Executive Director, Human Resources at the University of Pennsylvania. In this role, he is responsible for the Learning & Education, HR Communications, Quality of Work Life, and Tuition Benefits functions. Collectively, these provide Tom with the opportunity to pursue his passion for talent development and workforce effectiveness.
Tom has worked at Penn since October 2011 and has nearly 35 years of experience in training and organizational development with large organizations. Before joining Penn’s Division of Human Resources, Tom held training and organizational effectiveness roles for organizations such as Development Dimensions International (DDI), PNC Financial Services Group, Citizens Bank, Drexel University, NRG Energy, and Covance. He earned a BA in English literature from John Carroll University, an MBA with a focus on human resources and leadership development from Duquesne University, and a Ph.D. in educational leadership from Drexel University. Additionally, he has earned the SPHR and SHRM-SCP certifications.
Peggy Verdi is a dynamic Human Resources executive with nearly 35 years of experience in HR strategy, change management, organizational design, executive coaching, team effectiveness, and talent assessment, development and management.
Peggy currently holds the position of Vice President, Human Resources and Administration (CHRO) at Subaru of America, Inc., overseeing all aspects of human resources and corporate facilities & services, its practices, and operations in order to meet the needs of the constantly evolving business.
Prior to joining Subaru, Peggy served as Chief Human Resources Officer at BAYADA Home Health Care and as Executive Director, Human Resources Business Partner/Change Planning at Bristol–Myers Squibb, a leading manufacturer of pharmaceuticals and biologics.
Peggy received a Bachelor of Arts in Liberal Studies with a focus on Labor Relations and a Master of Arts in Human Resource Management from Rutgers University.
Elizabeth Quarello (SPHR, SHRM-SCP) is an energetic senior HR leader with over 16 years of diverse experience in fast-paced corporate settings across a variety of industries, including management consulting, architecture, media, and biotechnology and pharmaceuticals. She is a hands-on leader and influencer with a passion for driving organizational change to create positive working cultures that enable organizations and individuals to realize their full potential.
Elizabeth is currently the Senior Director of Human Resources and Operations for Avid Radiopharmaceuticals, a wholly-owned subsidiary of Eli Lilly & Company. In this role, she is responsible for oversight of all HR functions, serves as a key senior leadership member, and oversees operational functions including HSE, compliance, contract administration, facilities management and administration.
Mike Higgins is a seasoned Human Resources leader with over 20 years’ experience in leadership development, employee/labor relations, performance consulting and executive coaching programs in the Retail, Financial Services and Healthcare industries.
In his current role as the Senior Director of Strategic Talent Management & Learning at The Children’s Hospital of Philadelphia, Mike leads enterprise-wide talent management activities, including leadership, professional skills, career and organizational development, succession planning, performance management and employee engagement for the Hospital’s 15,000 employees.
Mike holds a Bachelor’s degree in Secondary Education from LaSalle University, and a Master’s degree in Education (Corporate Education/Instructional Systems Design) from Pennsylvania State University.