Melissa is a seasoned human resource professional whose experience includes a wide array of human resources disciplines. As Vice President, Consulting, Melissa seeks to fully understand the requirements of business leaders and bridge the gap between business needs and human capital in today’s ever-changing world. Melissa’s breadth of HR experience coupled with her business knowledge provides a unique perspective for solving challenges. She leads the HR Consulting practice’s strategy and day-to-day operations with the intent of delivering creative, yet effective HR solutions to CCI’s clients.
Prior to joining CCI, Melissa was a Senior HR leader in the insurance industry for 30 years, originally, as part of the business management team overseeing various operational functions and projects. Most recently, as a leader on the Human Resources team, she directed all HR business partner consulting, strategy, and relationships for 1500 U.S. based employees across a multitude of business units. Melissa’s responsibilities extended to the oversight of corporate-wide HR projects, specifically for mergers & acquisitions, restructuring activities, HR dashboard measurements, and legal compliance. She has extensive experience in guiding talent management and performance management initiatives and directing employee relation issues at all levels in an organization. This includes design, development, and facilitation of respect in the workplace programs. Additionally, Melissa was responsible for Leadership and Management Development programs, including leadership assessment, coaching, team building, employee engagement and some support of DE&I initiatives.
Melissa’s forte is the ability and desire to ensure that solutions make an impact at a business level with an eye towards effective employee advocacy and engagement for every client. She accurately assesses situations, associated risks, and forms quality relationships to aid in support of an organization’s overall goals and objectives. Recognizing that communication is key, her intent is always to inform, instruct and implement for optimal results.
Melissa received her bachelor’s degree from the University of Rhode Island and her MBA from Western New England University. She is a volunteer mentor with Immerman Angels, in support of cancer fighters, survivors and caregivers.
